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Clearview Live is a revolutionary workforce performance management system built by call centers for call centers. ClearView drives successful call center operations by aggregating data from disparate systems and *acting on that data* with proven business acceleration processes. These processes drive behavior change at multiple levels of the organization by delivering real-time performance dashboards and engagement tools from the executive level down to the agent level. ClearView increases accountability and creates a culture of continuous development that is critical to reaching business objectives.
Plecto is a dashboard software that displays your KPIs in real-time across any screen or device. With gamification features, Plecto helps engage and motivate your employees and with the coaching features, managers are provided with a great way to tune their team's performance.
Snowfly is a leading gamification-based incentive, retention, and analytics company founded in 1999. They specialize in creating a customized approach for each client to ensure they are benefiting from the best employee engagement for their organization using a unique gamification, variable-interval, positive reinforcement, reward and recognition system. Using analytics to provide actionable steps towards individual and organizational improvement through focused recognition and incentives, Snowfly delivers custom, unique, and measurable results to their clients. For their Contact Center clients, they are also able to provide comprehensive cutting-edge Speech Analytics services as well including scorecard capabilities and an entire content library of topics and easily deployed preset business goals.
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