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Malomo helps ecommerce brands generate more revenue by turning their shipment tracking experience into a marketing channel. Consumers are most excited after they buy so they check tracking 3.6 times. If you’re shipping 1,000 packages, that’s 3,600 brand impressions. Most brands are sending that traffic to UPS or Fedex, handing it off to a third party and disrupting the customer's branded experience. It's never been more difficult to get and retain customer attention, so every touchpoint with a customer matters. Malomo gives brands the control to turn the typically stale and confusing experience of shipping into an opportunity to drive customer engagement while the customer is most receptive to their brand.
"Most tracking pages are terrible to look at, now we're able to use that as a moment for branding, referrals, updates, and sales."
“We wanted control of the whole customer experience. Customers believe that we are responsible for our merchandise and blame us even if it really is in the hands of UPS …
“Malomo has drastically diminished our customer pain-points by increasing customer communication, engagement, and satisfaction all while driving revenue. They have helped us develop our brand reputation and cater to our …
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