Malomo helps ecommerce brands generate more revenue by turning their shipment tracking experience into a marketing channel. Consumers are most excited after they buy so they check tracking 3.6 times. If you’re shipping 1,000 packages, that’s 3,600 brand impressions. Most brands are sending that traffic to UPS or Fedex, handing it off to a third party and disrupting the customer's branded experience. It's never been more difficult to get and retain customer attention, so every touchpoint with a customer matters. Malomo gives brands the control to turn the typically stale and confusing experience of shipping into an opportunity to drive customer engagement while the customer is most receptive to their brand.
“Implementing Malomo has allowed me to give our customers a premium experience when it matters. Malomo has seamlessly integrated with our ESP giving us the opportunity to connect with our …
“Malomo has enabled us to drastically reduce our "where is my order" customer requests, therefore lessening the burden on our customer service team. To do so, we built custom flows …
“Our customers are at the heart of everything we do, and Malomo was able to help us deliver a post-purchase experience that’s seamless and engaging from start to finish. Our …
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