Maven Wave helps leading companies make the shift to digital and shorten the fuse to innovation. Maven Wave combines the expertise and discipline of top-tier consulting and the agility you’d expect from a cutting-edge technology firm. This multidisciplinary blend of skills allows them to create unique digital advantages for their clients. Maven Wave’s digital solutions are agile, mobile, rooted in analytics, and built in the cloud.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
Reboot Networks is a premier provider of technology services to the financial, entertainment, and technical sectors. Headquartered in Southern California, Reboot Networks works with companies nationally that seek expert technology assistance delivered by intelligent people driven to understand your business.