“Magentrix is astonishingly accommodating with support and enhancement requests. Often we will find that just an offhanded comment about a product feature will suddenly show up in the product.”
“The development support that Magentrix has given us was just as crucial as the product offered.”
“Magentrix’s benefits are endless! It used to take 6 months for us to automate a business process but now we design it in a few hours and then build it in Magentrix in a hour.”
"The beauty of Magentrix is that the integration with our CRM is seamless. And we know that the data our customers are seeing is accurate and up-to-date.”
“The implementation process went smoothly. The consistent support from Magentrix throughout the process was terrific.”
“Magentrix helped make our agents more productive and saved us time which we now use for more client facing discussions.”
“We started with a solution for just 30 partners but now have over 200 partners and nearly 2,000 users across partners and customers. The ability for our partner program to accommodate acquisitions and business growth has in part been made possible by Magentrix's flexibility, scalability and cost effectiveness. Giving our partners this on-demand access to critical information has been a significant contributor to revenue growth for the company.”
“The Magentrix Support Team has been extremely helpful throughout the implementation process. At the end of the day, Magentrix has given us a cost-effective solution with access for all of our users, while saving us about $30,000 a year.”
“Our internal knowledge base is fantastic. Our employees have found it to be super helpful, but we wanted a way to allow everyone who uses our products to access it, including our customers.”
“Our employee portal has been the testing grounds for what’s to come on our customer portal. Everything that our employees need to access is right in the portal, and we’re excited to extend this to our customer community to make communication and collaboration easier."
“During the design and implementation, Magentrix was very responsive and attentive to our needs. They took the time and effort to understand each requirement and built the community around supporting our processes. The Magentrix team offers sincere service and approaches each project with a genuine desire to support the business.”
“Our Magentrix portal’s performance is great. Overall we’re very pleased, and I haven’t seen any boundaries that would stop us from doing much more with it going forward.”
“it was a good experience from start to finish in my view, with Magentrix working very closely with our team to deliver what was needed. Nice job!”
“Magentrix was so agile and quick that we were able to customize it how we wanted in a very short amount of time.”
“Even the CEO and CFO like it because it’s affordable and scalable. The Magentrix solution has become a valuable asset to our company.”