"I am a fan of live chat representatives. Not because I love people, but because I am a data-driven person. Once I learned that our conversion rate is TEN TIMES higher with chat than without it, my only question was how to properly scale it. LTVplus is the way to do it. We have our in-house core team that we mix with LTVplus representatives all the time. Our customers do not feel the difference."
“We particularly appreciated the flexibility LTVplus gave us with regards to managing our customer support volume, both on emails and chat. Their professional team has been particularly helpful around our peak periods, which allowed us to eliminate the backlog and maintain a high level of customer satisfaction throughout the year. LTVplus’ support was a precious addition to our business.”












