“The Employee Self-Service has been a big win for Heinen’s up to this point. Our associates have really been able to utilize the app and communicate with our department managers quicker and easier than what they were able to in the past. We’ve seen a lot of benefits from using wall-to-wall scheduling and task based. Some of the biggest ones is that we’ve been able to utilize our associates in multiple departments across the store, and it’s really given our associates the ability to learn other areas of the store that they were not able to learn as easily before. It gives them the flexibility to grow, and it helps improve our customer service as well.”
“The decision to replace our legacy WFM software with Logile’s solution was an easy one to make. The Logile team demonstrated their superiority by using two years of our historical sales and item movement data to produce very accurate forecasts (at 15 minute intervals) and then they generated employee schedules that allowed us to leverage our key employees to work across multiple departments. Their combination of incredibly accurate forecasting and automated scheduling has enabled us to schedule the right employees, performing the right tasks at the right times in every department. Their solutions have enabled us to improve our operating efficiency while simultaneously improving customer service throughout our stores. Our employees have also been delighted with Logile’s employee self-service solution that allows them to use their personal mobile devices to check their work schedules, submit time off requests, swap and bid on shifts, and to see their time clock entries, hours worked, and gross pay in real time.”