Logicalware MailManager is a cloud-based customer support solution for the efficient management of inbound email and social media enquiries. MailManager is easy to set up and ensures that your customers' enquiries are automatically distributed to the right people, enabling them to respond quickly, consistently and efficiently. In depth administration capabilities also enable customer to effectively manage, track and report on all areas of your customer service. Logicalware's email management software is used across a wide variety of industries, including Call Centres, E-commerce & Online Retailers, Insurance Companies, IT companies and Small, medium & large businesses.
"MailManager has played a critical role in improving the customer support experience for Play.com customers."
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