"I’ve been in business since 2000 and have seen a lot of changes in hosting and had countless interactions with hosting support staff. Your server reliability and speed is essential, but your support staff is the key. When one of my client’s sites is experiencing problems related to a server issue (brute force attack, database issue, a missing PHP Module, etc.), it’s critical that I be able to address it quickly and get knowledgeable support. You guys really do rock!"
“LiquidWeb has amazing customer service! I do all the IT for my solo law firm and my nonprofit. I am so relieved that I can talk to someone there 24/7 if I have a problem. I have already recommended LiquidWeb and will continue to do so."
"I would describe your services (i.e. Hosting, support, cost, etc.) as "simply the best!" I've been a customer for several years now and have had nothing but great interactions with your sales and support staff and any issue that has arisen due to my fault or other factors has been quickly resolved, often beyond my expectations."
"Liquid Web custom engineered solution helped U.S. Home Systems maintain their web services as they transitioned into Home Depot’s established web presence. The end result? An online site with high availability that protected Home Depot’s reputation for dependability."
“We knew we needed infrastructure upgrades to power the features we were launching during the pandemic. We needed a partner we could grow with.”
"My favorite thing about Liquid Web is the lightning speed customer service. These folks are quick and always bend over backward for their customers. I always know when I put in a ticket that I won’t have to wait long and that LiquidWeb will take care of me, no matter what. Full confidence in them!"
"Switching over to two servers with Liquid Web made it easier to allow for more growth. Over two years we’ve had almost no downtime. I would definitely recommend Liquid Web because you get superb support all the time. Every experience that I’ve had with them has just been phenomenal. We’ve probably grown 50% to 75% larger than we were when we only had one server."
"LW is Amazing. We have been a customer and have two separate servers for 4 years now and have not had any downtime in that time. The support is world class too. They detect and fix problems before you even realize they happened. We have the power of dedicated hosting with the support of a managed service."
"As far as migrations go, this was the best I've ever been a part of. I've been working in technology for many years. My first coding was on a mini computer (PDP-11) in 1973. We moved over (to Liquid Web) and the world didn’t end."
“Liquid Web’s techs have been able to address complex and odd issues at astonishing speeds—something we never experienced with other providers. Liquid Web’s Support Team can help with any issue.”
“Anytime a problem arises, we appreciate and respect how quickly the Liquid Web staff resolves the issue.”
"When your servers are getting hammered by a security attack, then your customers start calling you saying ‘my site is down’. After talking to knowledgeable tech support, you can give your clients answers that have some authority. The Liquid Web technicians are crucial."
"Our Inc 5000 profile shows that we’ve grown 96% in the past 3 years. Being able to do that without having to worry about our server crashing or being down for significant amounts of time has been a key component of our scaling, and one of the reasons why our growth as a company has been relatively smooth."
"This was by far the biggest event we have had. Cloud Sites was fundamental to the success of this event."
"I'm a big fan of LiquidWeb. Incredible uptime and top-level support. Keep up the great work and leadership in this space."
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