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“I’m the owner, so I needed to be able to update my system easily and remotely.”
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“Ultimately, it’s an intuitive system that anyone can learn. As we grow, I’m confident that training our growing staff to use it will be a breeze. Even the way it looks makes working with it a pleasure – it’s designed in the way I’m used to reading technology.”
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“Lightspeed Retail product support were just great to speak and work with as we started up. They were straightforward, personable, helpful and just very good at what they do. After discussing with them some questions regarding the potential use of Lightspeed Retail with our stores, everything became even clearer, by …
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“Lightspeed offered more features than we needed initially – that said, I was awestruck with how easy it made it for me to process payments and sync accounting records.”
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“In our store, my team and I pride ourselves on being able to address our repeat customers by first name.“
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“Going to a Mac platform makes sense in this day and age, as most of our staff run a Mac at home or have an iPhone, so they understand and enjoy the Mac operating system.”
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“We need the ability to turn the store around very quickly if business is slow. We use reports in Lightspeed to help us calculate profitability per square foot of space. We know when to heavily discount items that aren’t moving, and this system helps us identify these.”
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”We have a customer base that mostly realizes the value that a local store brings, and is not purely transactional – they value things beyond just price.”
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“We chose Lightspeed because it’s an effective, inexpensive way to provide even better customer service.”
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"In a world of independent hospitality, where we don’t have our own offices, it’s so important to be able to access data via mobile."
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“Having the right technology in place drastically reduces human error and greatly improves guest satisfaction. You’re not writing things down. It’s at the click of a finger.”
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“We were using another system before, and it felt like using a stone and chisel to write up a sale, compared to Lightspeed. Since I've been a full-time sales manager here for the past three and a half years, the single best decision we've made is going with Lightspeed.”
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“The Lightspeed team are always helpful and the training sessions that they have provided have been invaluable.”
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“It really helps me to create all the reports at the end of season and shortens the time taken compiling the numbers before going to the next buy and picking the next designer. It actually does half of the job for me!”
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“We’re creating a better customer experience mainly through customer profiling. Lightspeed allows us to attach a customer’s details to a sale so that in future we can ask that customer about their last sale.“