“Previous to hiring LightPoint, we relied on a combination of internal IT staff and external contacts to piece together our IT needs. As a result, we dealt with a series of unresolved IT issues with Band Aid solutions that never uncovered the source of the problem. LightPoint is a team …

“Whenever you outsource a service, you think the human connection will go away. That assumption complicated our emotional decision to make the switch from our internal IT team of 15 years to a Managed Service Provider. There was a lot of fear that our staff wouldn’t be able to talk …