LightPoint has delivered highly personalized, proactive managed technology services for small to medium-sized businesses. LightPoint clients receive highly client focused service while gaining the benefit of LightPoint’s people, process and technology which delivers the functions of a large IT enterprise without the associated costs. They are known for their personal touch with calls always answered by a live person who quickly resolves your issue and leaves you with a smile. Their support model is scalable to meet the needs of your business. The most important thing to their team at LightPoint is to provide stellar service all day everyday, so that you can focus on what matters most to your business.
“Whenever you outsource a service, you think the human connection will go away. That assumption complicated our emotional decision to make the switch from our internal IT team of 15 years to a Managed Service Provider. There was a lot of fear that our staff wouldn’t be able to talk to a real person. Instead, we have developed several strong relationships with the people at LightPoint and were able to maintain that human connection even without having their team within our walls. Now it feels like we’ve been partners forever.”
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