“The pandemic gave all of us a common cause and a battle we had to all get through. With my military background, I saw similarities fighting the good fight against tremendous odds. By going through this process, we were able to see what technology can do in a much different way. By providing these tools to our associates on the ground, I felt I was immediately contributing and enabling our communities to work more efficiently – even to the point of giving some time back to our staff to be with residents who had no loved ones around under the circumstances we endured