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LeadDesk

Read 36 LeadDesk reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch customer videos to see why companies chose LeadDesk as their Call Center Management

LeadDesk is the fast growing Finnish company that makes Europe’s 1 telesales software for sales and customer service. The service is used by over 20,000 professionals in 34 countries on a daily basis. The clients include small and large companies that use LeadDesk to make 100,000 deals per week – increasing every week. All the service offering includes the core of LeadDesk Software for agents and admins and LeadDesk Channel for advanced multi-site monitoring and reporting. They have a vibrant and responsive developer team, They regularly introduce new features and add-on apps, and they create custom solutions via aal the powerful and flexible developer API. LeadDesk can be used stand-alone or integrated with CRM systems. All the customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable.

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Customer Rating Review Score based on 1543 reference ratings
4.8/5.0 (1543)

36Testimonials

  • "We send performance reports to our clients once a week and make sales registration every day. LeadDesk has made this process much more efficient."

    Jakob Sandelin Controller

  • "Thanks to the simplicity of the user interface and the fast support from LeadDesk, we are able to keep training our digital co-worker Ellis more and more every day."

    Linda Hay Head of Customer Service

  • “UniSport wasn’t aware of how easy, agile, and modern the use and training of artificial intelligence can be. We initially wanted to copy our previous chatbot, but through our collaboration …

    Hanna Sarén Customer Service Planner
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36 Case Studies

  • What was the problem that LeadDesk solved for Intrum

    Juha Seppälä Contact Center Manager

  • Päijät-Häme Hyvinvointialue Moves to Cloud-based Nispa Callback Solution

    Sari Snicker ICT Product Manager

  • Rehabilitation and gym-equipment specialist relies on LeadDesk with their call center operations

35 more case studies currently locked

Additional LeadDesk Information & Resources

Read LeadDesk Reviews, Testimonials & Customer References from 36 real LeadDesk customers.

Browse LeadDesk Case Studies, Customer Success Stories, & Customer References from 36 businesses that use LeadDesk.

FeaturedCustomers has 1,910,028+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.