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LeadDesk

Read 36 LeadDesk reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch customer videos to see why companies chose LeadDesk as their Call Center Management

LeadDesk is the fast growing Finnish company that makes Europe’s 1 telesales software for sales and customer service. The service is used by over 20,000 professionals in 34 countries on a daily basis. The clients include small and large companies that use LeadDesk to make 100,000 deals per week – increasing every week. All the service offering includes the core of LeadDesk Software for agents and admins and LeadDesk Channel for advanced multi-site monitoring and reporting. They have a vibrant and responsive developer team, They regularly introduce new features and add-on apps, and they create custom solutions via aal the powerful and flexible developer API. LeadDesk can be used stand-alone or integrated with CRM systems. All the customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable.

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Customer Rating Review Score based on 1652 reference ratings
4.8/5.0 (1652)

36Testimonials

  • "Thanks to the simplicity of the user interface and the fast support from LeadDesk, we are able to keep training our digital co-worker Ellis more and more every day."

    Linda Hay Head of Customer Service

  • “LeadDesk helps us to control and manage our telemarketing activities.”

    Ergofit

  • “LeadDesk has made it possible for us to offer our clients technical ease in projects, setting up campaigns quickly, and tailoring them to the needs of the project. Our ambition …

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36 Case Studies

  • SpangenbergGroep Boosts Operations with LeadDesk: Simplified Multilingual Campaigns and On-Demand Support

    Floris Spangenberg Chief Executive Officer

  • UniSport Improves Employee Efficiency With an Omnichannel Contact Center Software

    Hanna Sarén Customer Service Planner

  • Rehabilitation and gym-equipment specialist relies on LeadDesk with their call center operations

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Additional LeadDesk Information & Resources

Read LeadDesk Reviews, Testimonials & Customer References from 36 real LeadDesk customers.

Browse LeadDesk Case Studies, Customer Success Stories, & Customer References from 36 businesses that use LeadDesk.

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