16 Latch Testimonials

“There’s an ongoing cost for overtime hours, and repetitive late night calls detract from the 'Home at Work' culture.”

“Now that we’re living with it and seeing the benefits of Latch, we’re behind it 100%.”

“The site is overlooking the East River, Newtown Creek, towards one of the most iconic panoramas in the world: the Manhattan skyline. The vision of what this place could become was overwhelming to me.”

“We call ourselves historical building specialists. We specialize in renovating and maintaining the historic aspects of our buildings to create a unique living experience for our residents.”

“Latch not only made it easier for resident entry but also for building staff to manage who gets access to what. Sharing access with a click of a button makes our team much more efficient and saves us from the unnecessary costs of managing physical keys. Replacing keys is a thing of the past, and this flexibility opens a new door for us.”‍

“We’ve been running Latch for the first six months with only two after-hours lockouts.”

“Latch has eliminated the need for the concierge to be present for deliveries. Delivery services can simply use Latch to ensure safe and secure package delivery on any day of the week, including Sundays.”

“I have been advocating for more widespread use of Latch products in our buildings.”

“We have about half of the tenants moving out in July, and we will have the other half of the building renewing their leases.”

“Latch provides a level of security at our property that we would not have had with traditional keys, fobs and remote controls.”

“Latch has earned my trust by being a good partner and thinking about how my business needs to operate. That means paying attention to the ecosystem, not just the initial sales experience and not just the installation, but how can we partner to keep our residents and associates happy and grow the capabilities of the technology over time.”

“While we were initially interested in the Latch system to provide our residents with a better access experience and the ability to share access, we also realized that the same could be applied for prospective renters. We’re giving the potential tenant the opportunity to walk the property and view specific units on their own time and in a way they feel comfortable.”

“Sometimes, people are moving in from out-of-state or from other countries, and they can’t get here until after our office is closed. We can just set up their Latch access, and they can move in whenever they arrive. It’s all on their own schedule.”

“Our goal is to provide that quality of living for residents, and we evaluate partnerships that provide value versus evaluating partnerships that improve our bottom line. One of the things that is really valuable is time. Everybody is moving a mile a minute, so any time we can give back to a resident is hugely valuable. That's the value that Latch helps us bring.”

“By rolling out the Latch platform, it's not only giving residents the time and the control that they want, but it is creating efficiency for us in ways that we not only expected, but continue to increase over time.”