“The business really would not be able to tolerate anything more than one to two days, particularly given the peaks and troughs that we see in our business throughout the month.”

"Kyndryl hybrid and FinOps practitioners analyzed cloud usage and spend data, then identified cloud savings opportunities and developed a transformation roadmap in just six weeks."

“I am glad to have taken the decision to undertake our business transformation starting with the SAP S/4HANA journey, about two and a half years back."

"Every month, around 1,000 offboarding requests would be processed by four different technical teams, each responsible for a subset of applications across four technology platforms."

“Customers were informed about our changes, but those changes did not impact them. Something of this magnitude did not impact a single customer, and we’re really proud of that.”

“The industry is constantly changing, Broadridge is constantly delivering innovative solutions, and [Kyndryl] is certainly helping us in the transformation.”

"Kyndryl had knowledge of our previous systems. That actually made them the ideal partner to advise us on our transformation. They helped us choose the right cloud, the right framework for the right application.”

"We wanted to reduce reliance on datacenters, retire aging infrastructure, and simplify our technology landscape to position ourselves for the next step into cloud native delivery"

“JAL currently operates about 1,000 flights on 182 routes daily, with 40 million customers using those flights each year. We provide IT to support safe and on-time flights. With advanced technologies, we develop IT solutions that can respond promptly to the changes in the business environment and create new value.”

“We requested [Kyndryl] to demonstrate each function through testing—not by theory—to ensure that the new environment delivered the system reliability and with the quality we needed. We put a heavy burden on [Kyndryl] engineers because we did not compromise on the quality even during a tight schedule. But they accomplished …

“The IT role has changed with the advance of digital technology. But we couldn’t keep up with the change because of the infrastructure’s old legacy system architecture.”

"Getting clarity on the business impact of technical gaps made the project a big success that we’re building on."

“By working with [Kyndryl] to move to SAP Applications Management on IBM Cloud, we gain the peace of mind that our data is protected 24/7 with a disaster recovery solution in the IBM Cloud. Crucially, our lean IT team is free to focus on our digital transformation: laying the foundation …

“We’re looking at how we really get the most out of the IT investment longer term. We’re looking at digital from a customer UX perspective, monetizing cloud as an asset for our business, and industry trends such as artificial intelligence and machine learning—and what agility we need to have in …

"Everything we do to enhance self-service enables our staff to serve customers better overall.”