57 Kyndryl Testimonials

“The knowledge of the business processes supported by the systems is something the Kyndryl team has learned through the years. That is really added value for me, and I wanted to keep that working for us in the new AWS environment.”

“We started the journey with [Kyndryl] and SAP, and while we knew it would be a challenging journey, the kind of value that has been added has been immense. “

“The business really would not be able to tolerate anything more than one to two days, particularly given the peaks and troughs that we see in our business throughout the month.”

“JAL currently operates about 1,000 flights on 182 routes daily, with 40 million customers using those flights each year. We provide IT to support safe and on-time flights. With advanced technologies, we develop IT solutions that can respond promptly to the changes in the business environment and create new value.”

“We requested [Kyndryl] to demonstrate each function through testing—not by theory—to ensure that the new environment delivered the system reliability and with the quality we needed. We put a heavy burden on [Kyndryl] engineers because we did not compromise on the quality even during a tight schedule. But they accomplished their mission with success.”

“The IT role has changed with the advance of digital technology. But we couldn’t keep up with the change because of the infrastructure’s old legacy system architecture.”

"Chain IQ is determined to generate above-market value for its multinational clients, transforming indirect procurement toward a world-class, resilient, and digitalized end-to-end function."

“We chose [Kyndryl] because [Kyndryl] is very good at providing managed infrastructure. That lets us focus more on the application and our business.”

“We are all about creating the ease of doing business, making it available in a self-service portal, getting as much automated as we can. It’s all about bringing as much as we can to the clients.”

“The Kyndryl solution gives us the control and security of private cloud combined with the flexibility, scalability and cost advantages of public cloud. Working with Kyndryl continues to be a very positive experience: The team always has our backs and steps up when there’s a need for innovation.”

“We’re looking at how we really get the most out of the IT investment longer term. We’re looking at digital from a customer UX perspective, monetizing cloud as an asset for our business, and industry trends such as artificial intelligence and machine learning—and what agility we need to have in our architecture to better develop those.”

"Getting clarity on the business impact of technical gaps made the project a big success that we’re building on."

“Thanks to [Kyndryl], our global management system has been running smoothly around the clock. In addition, system availability has been improved at each site, and with the [Kyndryl] team on hand to deal with any failures that may occur, we’ve also reduced system maintenance activities.”

“Because of the preventive measures [Kyndryl] has taken, we have not experienced any issues with our SAP applications since the migration. If something does happen in the future, [Kyndryl] will assemble a team to solve the issue and respond promptly in cooperation with us.”

"Every month, around 1,000 offboarding requests would be processed by four different technical teams, each responsible for a subset of applications across four technology platforms."