"Given the interconnected nature of the application, Kyndryl aimed to migrate everything at once, retiring more than 40 physical servers in the process."

"One of my favorite features of the Digital Experience Management is that corrective actions are taken even before the users notice a problem.”

"Everything we do to enhance self-service enables our staff to serve customers better overall.”

“We’re already measuring strong commercial success—and we consider Kyndryl a strategic partner on our ongoing transformation journey.”

“After weighing our options, we decided our fastest route to compliance was a managed services solution. By moving to the cloud, we’d gain the performance and scalability to support our compliance use cases at a significantly lower cost than building a new on-premises infrastructure. Choosing the cloud would also remove …

"Kyndryl ran two proof-of-concept exercises to give us confidence that the proposed approach would be fast and risk-free. Their consultants worked closely with our application owners to determine the order of migrations, starting with the least critical and sensitive systems."

“Thanks to [Kyndryl], our global management system has been running smoothly around the clock. In addition, system availability has been improved at each site, and with the [Kyndryl] team on hand to deal with any failures that may occur, we’ve also reduced system maintenance activities.”

“Because of the preventive measures [Kyndryl] has taken, we have not experienced any issues with our SAP applications since the migration. If something does happen in the future, [Kyndryl] will assemble a team to solve the issue and respond promptly in cooperation with us.”

“For more than a decade, we’ve relied on managed services from Kyndryl to support our SAP business systems, and Kyndryl has never let us down.”

“JAL currently operates about 1,000 flights on 182 routes daily, with 40 million customers using those flights each year. We provide IT to support safe and on-time flights. With advanced technologies, we develop IT solutions that can respond promptly to the changes in the business environment and create new value.”

“We requested [Kyndryl] to demonstrate each function through testing—not by theory—to ensure that the new environment delivered the system reliability and with the quality we needed. We put a heavy burden on [Kyndryl] engineers because we did not compromise on the quality even during a tight schedule. But they accomplished …

“The IT role has changed with the advance of digital technology. But we couldn’t keep up with the change because of the infrastructure’s old legacy system architecture.”

"Time to deliver solutions to the business has fundamentally changed. The business-as-usual team can now automatically and consistently build a server with the right tooling on it and all of our security and monitoring guardrails."

“The knowledge of the business processes supported by the systems is something the Kyndryl team has learned through the years. That is really added value for me, and I wanted to keep that working for us in the new AWS environment.”

“With Kyndryl, we first automated switchover and recovery of less critical applications. It went slowly because we had to verify every manual step before attempting automation. Now, compared to when we began, we can automate switchovers and recoveries 80% faster on our mission-critical applications.”