"The folks who have been through the business continuity training or planning process knew what to do. They knew who was responsible for what, they knew how to prioritize their functions and when or when not to report to campus. That is all part of the planning process."

“We really appreciate that we no longer have to spend time on disclosures that do not require further analysis, mentioned the additional benefits from their move to configurable cloud software and do-it-yourself configurable approach have “increased [the] level of sophistication in how our offices work together.”