"The transformation led by the EVP was remarkable. It was incredibly challenging in the first six months, because we had to work very hard to bring everyone on board with exploring a new direction for the business. But KPC steered us very clearly through the process, listening and explaining and …

"It was a great session and very thought provoking. It has highlighted to me how we need to integrate our brand, sub brands and messages consistently and as part of staff training so that every employee understands our brand, not just the MD or sales reps. Today we saw many …