“We serve at the pleasure of the community and hope that everyone comes and enjoys it, loves it and lets us know. I’ve always said that we’re not perfect – we make mistakes when we serve people, and unless you have the opportunity to reconcile with people, then you don’t …

"Overall Kounta has made our business easier to run, both from a day-to-day and an ongoing business management perspective. Ultimately, saving time on admin tasks and making us more efficient means we can focus on improving service, selling more and working on our business. What’s more, I can do all …