65 KnowBe4 Testimonials

“The support we receive from KnowBe4 is excellent. We have a dedicated customer success manager who we liaise with daily. It is very much a partnership where we support each other to achieve our individual and joint objectives. Technical support is also brilliant, with responses to support requests within hours of logging them. The partnership with KnowBe4 is integral to our company goals as security awareness training is a core part of our messaging and service offering. The key qualities we look for in a partner are commitment, transparency, responsiveness and flexibility; all of which KnowBe4 displays in abundance. The value of partnering with KnowBe4 can therefore not be understated.”

“KnowBe4 had a number of innovations. We could have [training in] shorter vignettes, they could provide phishing tests to our employees, and [could] make them realistic not only to help our employees through the business line but for their personal lives as well.”

“Thankfully, once we came across KnowBe4, they helped us provide the state‑of‑the‑art security awareness training tools to our customers and we haven’t had to look anywhere else since.”

“We did integrated work that involved the university coordination, Shift’s board, and the communications area, in addition to technical and governance teams."

“We staggered the release of new episodes of the first Inside Man season to come out after users completed their training on the KnowBe4 platform. And it worked: 89% of our 260 employees completed the training.”

“As a small, lean IT team, one of our main focuses was to try to find a platform that addressed multiple pain areas rather than just one or two.”

"We needed a partner that was dedicated to security awareness training, and that could educate our staff about spam, phishing, ransomware and social engineering. That’s exactly what we found in KnowBe4.”

“No doubt, the KnowBe4 training and simulated phishing platform had a significant impact on improving the rates and general awareness of our users in terms of security culture.”

“We have 40 languages covered so the individual can choose a course in their native language, which is another great KnowBe4 feature.”

"Hi Stu, Wow, thanks for checking in! We are very satisfied with the company, the people, and the product. We have our automated phishing emails sent out monthly with training automatically assigned and tracked. Those features were exactly the reason we moved to KnowBe4 from PhishMe. Our employees have been very receptive to the simulations and training. They love telling me when they’ve caught a phish! As a whole, KnowBe4 has been so much better to work with. Everyone who I have been in contact with was very helpful and nice without being overbearing or pushy. I look forward to the innovation that future improvements will bring, and am happy with our choice to partner with KnowBe4 for our security education."

“We prioritized security awareness and training and KnowBe4 became foundational in our strategy to build a strong cybersecurity culture.”

“With KnowBe4, we reduced our PPP from a high of 81% to a mere 6% today. We’ve evolved from basic annual trainings to a comprehensive and highly customized program that’s tailored to our needs.”

“Using KnowBe4 Smart Groups has helped us introduce cybersecurity training into the academic culture using a phased approach for each audience.”

“In order to fight an ongoing threat of phishing, we have adopted the KnowBe4 security awareness platform to educate our users about phishing and anti-phishing techniques, use security protection and report suspicious activities. By doing so, we have reduced exposure to fraud and identity theft. The most effective fix to phishing is training and KnowBe4 is the right tool for it. Phishing and training campaigns have proven to be effective, we have fewer users clicking on phishing emails since the beginning. You can easily change the difficulty levels of the email campaigns for your more experienced users. KnowBe4 helps us to raise awareness of social engineering attacks. Great company, good pricing, solid training. Highly recommended.”

“We have a multi-year contract with [KnowBe4]. As far as I’m concerned, KnowBe4 is the gold standard.”