"Hi Stu, Wow, thanks for checking in! We are very satisfied with the company, the people, and the product. We have our automated phishing emails sent out monthly with training automatically assigned and tracked. Those features were exactly the reason we moved to KnowBe4 from PhishMe. Our employees have been very receptive to the simulations and training. They love telling me when they’ve caught a phish! As a whole, KnowBe4 has been so much better to work with. Everyone who I have been in contact with was very helpful and nice without being overbearing or pushy. I look forward to the innovation that future improvements will bring, and am happy with our choice to partner with KnowBe4 for our security education."
“There were a few challenges. We wanted to enhance training, but we were worried about having to generate a variety of content and we wanted to move quickly.”
“With the plethora of training available, we can customise to the needs of each department. As far as I know, KnowBe4 is the only company that has so much choice that you can nit-pick exactly what you want for each team – and we have a lot of teams.”
“People get bored so it matters that KnowBe4 is always adding to its learning library and putting forward compelling, short trainings that are easy to learn.”
“We selected KnowBe4 Defend and Prevent as added security layers in our Microsoft 365 environment to ensure we are minimizing our risk profile.”
“The Defend banners have been game-changing. Not only are users stopping to pay attention to the banners and understand the threat, but we have seen a dramatic decrease in click rate.”
“The support we receive from KnowBe4 is excellent. We have a dedicated customer success manager who we liaise with daily. It is very much a partnership where we support each other to achieve our individual and joint objectives. Technical support is also brilliant, with responses to support requests within hours of logging them. The partnership with KnowBe4 is integral to our company goals as security awareness training is a core part of our messaging and service offering. The key qualities we look for in a partner are commitment, transparency, responsiveness and flexibility; all of which KnowBe4 displays in abundance. The value of partnering with KnowBe4 can therefore not be understated.”
“We staggered the release of new episodes of the first Inside Man season to come out after users completed their training on the KnowBe4 platform. And it worked: 89% of our 260 employees completed the training.”
“We can see where the threat’s coming from. We can see who’s opened the email and reach out to them. This would not be possible without PhishER Plus.”
“The learners engaged well with the KnowBe4 Student Edition training, especially the video modules, which made complex cybersecurity concepts more accessible.”
“In order to fight an ongoing threat of phishing, we have adopted the KnowBe4 security awareness platform to educate our users about phishing and anti-phishing techniques, use security protection and report suspicious activities. By doing so, we have reduced exposure to fraud and identity theft. The most effective fix to phishing is training and KnowBe4 is the right tool for it. Phishing and training campaigns have proven to be effective, we have fewer users clicking on phishing emails since the beginning. You can easily change the difficulty levels of the email campaigns for your more experienced users. KnowBe4 helps us to raise awareness of social engineering attacks. Great company, good pricing, solid training. Highly recommended.”
“Thankfully, once we came across KnowBe4, they helped us provide the state‑of‑the‑art security awareness training tools to our customers and we haven’t had to look anywhere else since.”
“KnowBe4 takes a lot of operational tasks away with automation. Since removing our SEG, the security team no longer wastes time on spam notifications and can focus on more strategic initiatives.”
"It doesn’t matter how hard we work to prevent threats. It doesn’t matter how many tools we have or how many people we have on our team if the users aren’t aligned with what we are doing. It all starts with the users. KnowBe4 has helped us get that alignment and has been a great addition to our security department and what we were already previously doing.”
“As a small, lean IT team, one of our main focuses was to try to find a platform that addressed multiple pain areas rather than just one or two.”