“The support we receive from KnowBe4 is excellent. We have a dedicated customer success manager who we liaise with daily. It is very much a partnership where we support each other to achieve our individual and joint objectives. Technical support is also brilliant, with responses to support requests within hours …

“KnowBe4’s impact on River Island was massive. It helped me show that security is not a cost center, but a business driver.”

“Once I had demoed the KnowBe4 platform, I quickly realised this was the exact tool we needed as a company. It was nicely packaged and grouped a number of cybersecurity training courses into one product that could be easily accessed via an online portal. It [phishing training] is something we …

“People get bored so it matters that KnowBe4 is always adding to its learning library and putting forward compelling, short trainings that are easy to learn.”

“There were a few challenges. We wanted to enhance training, but we were worried about having to generate a variety of content and we wanted to move quickly.”

"It doesn’t matter how hard we work to prevent threats. It doesn’t matter how many tools we have or how many people we have on our team if the users aren’t aligned with what we are doing. It all starts with the users. KnowBe4 has helped us get that alignment …

“The accessibility offered through captioned video training is another major factor, especially when it comes to an organization that seeks social inclusion, as is the case with Desktop.”

“My staff is excellent at teaching, but aren’t as experienced with technology, and they don’t have time in their busy days to gain a better understanding of technology and information security. The KnowBe4 Security Awareness Training model was a way to get their attention and their interest. You just got …

“We can see where the threat’s coming from. We can see who’s opened the email and reach out to them. This would not be possible without PhishER Plus.”

"We needed a partner that was dedicated to security awareness training, and that could educate our staff about spam, phishing, ransomware and social engineering. That’s exactly what we found in KnowBe4.”

“It can be quite a traumatic experience dealing with a cybersecurity incident. That’s why I want to do everything that I can to change people’s mindsets about security and what it means.”

“Thankfully, once we came across KnowBe4, they helped us provide the state‑of‑the‑art security awareness training tools to our customers and we haven’t had to look anywhere else since.”

“I’d go with KnowBe4 first. Any organisation that feels it needs security awareness training should talk to KnowBe4; don’t look elsewhere.”

“KnowBe4 has a lot of really great features. Their shorter scenarios help keep the user’s attention and help make the training more effective. I also love the individual modules, which are interactive and emulate realistic scenarios.”

“KnowBe4 had a number of innovations. We could have [training in] shorter vignettes, they could provide phishing tests to our employees, and [could] make them realistic not only to help our employees through the business line but for their personal lives as well.”