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KMS Lighthouse

Read 15 KMS Lighthouse reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 15 customer videos to see why companies chose KMS Lighthouse as their Knowledge Management Software

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. They use advanced technologies and take an innovative approach to build knowledge management solutions. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, they have built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

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  • 15 Testimonials View
  • 18 Case Studies View
  • 15 Customer Videos View
Customer Rating Review Score based on 1432 reference ratings
4.8/5.0 (1432)

15Testimonials

  • “In a world of digital transformation, it’s crucial to find solutions that suite the people who will use the systems.”

    Hila Hadas Chief Executive Officer

  • “Training happened in one day for 60 minutes. This saved us so much time, money and resources. Now we have a platform that our team actually knows how to navigate. …

    Chase Labrador Senior Manager of Communications

  • "By implementing the Lighthouse application at Fattal, we have increased our competitive ability by significantly reducing our time to market and our ability to provide high-value vacation packages to a …

    Hadar Fichman Director of Direct Sales Channel
14 more testimonials currently locked

18 Case Studies

  • DHL deploys KMS Lighthouse and strategically improves customer service and knowledge management

    Balachander Swaminathan Program Manager

  • AIG deploys KMS Lighthouse and improves first call resolutions and overall customer …

    Shir Danenberg Project Manager

  • Globe Telecom deploys Lighthouse and significantly reduces contact center costs and increase …

    Michael De La Cruz Head of Customer Communication
17 more case studies currently locked

15 Customer Videos

  • Unum - Customer Success Story (Lisa Buonocore - Director Learning Technology)
    Play Video
    Lisa Buonocore Director Learning Technology
  • BGL Group - Customer Success Story (Jo Hilder - Project Manager)
    Play Video
    Jo Hilder Project Manager
  • Zim Integrated Shipping Services Ltd - Customer Success Story (Assaf Tiran - Vice President Global Customer Service)
    Play Video
    Assaf Tiran Vice President Global Customer Service
14 more videos currently locked

Additional KMS Lighthouse Information & Resources

Read KMS Lighthouse Reviews, Testimonials & Customer References from 15 real KMS Lighthouse customers.

Browse KMS Lighthouse Case Studies, Customer Success Stories, & Customer References from 18 businesses that use KMS Lighthouse.

Watch KMS Lighthouse Customer Videos to learn why 15 businesses chose KMS Lighthouse.

FeaturedCustomers has 1,915,260+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.