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KMS Lighthouse

Read 15 KMS Lighthouse reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 15 customer videos to see why companies chose KMS Lighthouse as their Knowledge Management Software

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. They use advanced technologies and take an innovative approach to build knowledge management solutions. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, they have built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

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  • 15 Testimonials View
  • 19 Case Studies View
  • 15 Customer Videos View
Customer Rating Review Score based on 1572 reference ratings
4.8/5.0 (1572)

15Testimonials

  • "In order to remain the leading service provider in the field of insurance in Israel, we needed to shorten the duration of the calls in our service system, provide a …

    Shir Danenberg Project Manager

  • "By implementing the Lighthouse application at Fattal, we have increased our competitive ability by significantly reducing our time to market and our ability to provide high-value vacation packages to a …

    Hadar Fichman Director of Direct Sales Channel

  • "KMS lighthouse has dramatically reduced our call center operational costs and agents’ training time."

    Balachander Swaminathan Program Manager
14 more testimonials currently locked

19 Case Studies

  • Delta Dental Washington deploys KMS Lighthouse and strategically improves customer service and …

    Stacy Maplesden Automation Solutions Manager

  • AIG deploys KMS Lighthouse and improves first call resolutions and overall customer …

    Shir Danenberg Project Manager

  • Israel Government Office (“IGO”) deploys Lighthouse to provide easy and quick access …

18 more case studies currently locked

15 Customer Videos

  • TechStyle Fashion Group - Customer Success Story (Chase Labrador - Senior Manager of Communications)
    Play Video
    Chase Labrador Senior Manager of Communications
  • Marks & Spencer - Customer Success Story (Phil Dale - Head of Commercial & Contract Management)
    Play Video
    Phil Dale Head of Commercial & Contract Management
  • Shufersal - Customer Success Story (Zvi Baida - Chief Customer Officer)
    Play Video
    Zvi Baida Chief Customer Officer
14 more videos currently locked

Additional KMS Lighthouse Information & Resources

Read KMS Lighthouse Reviews, Testimonials & Customer References from 15 real KMS Lighthouse customers.

Browse KMS Lighthouse Case Studies, Customer Success Stories, & Customer References from 19 businesses that use KMS Lighthouse.

Watch KMS Lighthouse Customer Videos to learn why 15 businesses chose KMS Lighthouse.

FeaturedCustomers has 2,105,166+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.