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KMS Lighthouse

Read 15 KMS Lighthouse reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 15 customer videos to see why companies chose KMS Lighthouse as their Knowledge Management Software

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. They use advanced technologies and take an innovative approach to build knowledge management solutions. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, they have built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

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  • 15 Testimonials View
  • 18 Case Studies View
  • 15 Customer Videos View
Customer Rating Review Score based on 1551 reference ratings
4.8/5.0 (1551)

15Testimonials

  • "After examining several different knowledge solutions, we decided to work with KMS Lighthouse. The Lighthouse team is exremely committed to delivering services at the highest level, with demonstrated implementation expertise …

    Voicu Zavadschi Mass Market Customer Care Project Manager

  • "Early results showed an impressive improvement in all measured criteria such as reduction in service costs, improvement in customer satisfaction and reduced call times."

    Michael De La Cruz Head of Customer Communication

  • "The system assists in the training and qualification process of new customer service representatives both in the appointment scheduling center and in the outpatient clinics."

    Ami Eini Project Manager
14 more testimonials currently locked

18 Case Studies

  • Leumi Card's customer centric approach grows stronger with Lighthouse implementation

  • TechStyle employees trained in one day and able to immediately improve customer …

    Chase Labrador Senior Manager of Communications

  • Globe Telecom deploys Lighthouse and significantly reduces contact center costs and increase …

    Michael De La Cruz Head of Customer Communication
17 more case studies currently locked

15 Customer Videos

  • Cebu Pacific - Customer Success Story (Glenn Ong - Director of Customer Experience)
    Play Video
    Glenn Ong Director of Customer Experience
  • Unum - Customer Success Story (Lisa Buonocore - Director Learning Technology)
    Play Video
    Lisa Buonocore Director Learning Technology
  • 7-Eleven - Customer Success Story (Jerry Campbell - Senior CX Manager)
    Play Video
    Jerry Campbell Senior CX Manager
14 more videos currently locked

Additional KMS Lighthouse Information & Resources

Read KMS Lighthouse Reviews, Testimonials & Customer References from 15 real KMS Lighthouse customers.

Browse KMS Lighthouse Case Studies, Customer Success Stories, & Customer References from 18 businesses that use KMS Lighthouse.

Watch KMS Lighthouse Customer Videos to learn why 15 businesses chose KMS Lighthouse.

FeaturedCustomers has 2,064,445+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.