Read 15 KMS Lighthouse reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 15 customer videos to see why companies chose KMS Lighthouse as their undefined

KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. They use advanced technologies and take an innovative approach to build knowledge management solutions. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, they have built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

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Customer Rating Review Scorebased on 1225 reference ratings
4.8/5.0 (1225)

15Testimonials

  • "The true success of our Lighthouse implementation is not about agents reaching AHT goals more quickly or lower error rate numbers announced on a bulletin board; it is about how those numbers impact our customers and their patients."

    Burgh HughesSenior Manager, Call Center Operations
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18 Case Studies

  • Delta Dental Washington deploys KMS Lighthouse and strategically improves customer service and employee experience

    Stacy MaplesdenAutomation Solutions Manager
17 more case studiescurrently locked

15 Customer Videos

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    Burgh HughesSenior Manager, Call Center Operations
14 more videoscurrently locked

Additional KMS Lighthouse Information & Resources

Read KMS Lighthouse Reviews, Testimonials & Customer References from 15 real KMS Lighthouse customers.

Browse KMS Lighthouse Case Studies, Customer Success Stories, & Customer References from 18 businesses that use KMS Lighthouse.

Watch KMS Lighthouse Customer Videos to learn why 15 businesses chose KMS Lighthouse.

FeaturedCustomers has 1,874,082+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.