“Back when I joined the company as the designated successor to the business, customer data was scattered across different departments, with no centralized management. My very first assignment was in the Sales team. The only handover documentation I received was a single A3 sheet of paper – I had to shadow my senior colleagues when they met with customers and take notes to familiarize myself with our customer accounts. There was so much I had to learn about the business, our customers and the equipment we sell them, and yet we didn’t have the proper documentation to onboard new colleagues. I felt that this onboarding approach was only making the process of getting new people up to speed harder."
“One of Kintone’s greatest strengths is that it’s so easy to pick up and learn. That makes it a powerful resource for a business team.”
“To rally everyone behind a new initiative, start with some quick wins. Prove instant value to your team.”
“Kintone’s dashboard analytics also gave me a better picture of Ouray, its customers, and even my employees.”
“Now we can set up our own graphs with just a few clicks and see trends in our processes. For any manufacturing company, that is huge.”
"Now I can bring someone into a conversation and feel confident that they’ll be able to get all of the context they need without digging through email archives."
“If everybody is using the same kind of database, everybody is able to speak a similar language and that brings more unity toward our community and allows easier collaboration.”
“Kintone is the best platform we’ve found so far, especially in terms of the way it organizes data.”
“Small and medium-sized companies have limited human resources to handle back-office tasks, and if anything goes wrong, that can impact the viability of their business. That’s where we come in and provide support to help these businesses normalize their operations."
“The beauty of working with Kintone is we’ve been able to accomplish all of this without a programmer in-house.”
“Clean data means resources go where they’re needed.”
“If you’re like me and you like learning how to put the building blocks together, the sky’s the limit with Kintone.”
“There’d be about 30-50 pieces of submission paperwork from staff per day, which required returning to the office to sign. It was difficult for us to leave the office without keeping someone around on staff.”
“With the amount of data we work with everyday, good reporting is really key, Kintone is fulfilling my high expectations on the reporting side.”
“We were using a very advanced CRM, however this is complex to use and we could not achieve our goal which is to see the data. Kintone is very easy to start and is growing with our business.”