"Keynote is playing a critical role in helping us understand the needs of our buyers and drive conversion rates."
“We chose DeviceAnywhere because it allowed us to do exactly what we needed. Rather than requiring us to rent or purchase the actual devices, DeviceAnywhere allows us to go online and pick from any number of Smart - phone devices and OSs to use for our testing.”
"What we really wanted to find out was how our customers were actually using this information. In other words, dig a little deeper and understand our customers better, including their likely business intentions or behavior."
"With Virtual Pages, we no longer chase false alarms. We focus on what truly impacts the customer. That's a big win for us."
"Keynote provided a complete service solution that helped us test all aspects of our site's performance."
"Keynote keeps us very connected to the end users’ perspective on the site so we can understand exactly what’s happening and how we can address a performance issue. If anything goes wrong, Keynote alerts us instantly so we can work with customers to fix the problem as quickly as possible. Clients love it."
"Service Level Management with Keynote Performance Scoreboard and Keynote Diagnostic Services has helped us to exceed 99.9% availability over the past year. That kind of availability is the key to satisfied customers and saving money in performance penalties."
"Site performance and stability are critical for successful e-business on REI.com. Keynote's services are strategically critical in helping us to meet this goal."
"As a business to business company, we enable a large number of well-known media companies to manage and publish their broadband video over a variety of Internet channels to reach their audience. Keynote Application Perspective® allows us to protect our overall service level agreements to our customers and ensure that we’re delivering the promised Web site response times."
"Keynote gives us assurance that our site is available and performing well for customers and prospects, regardless of their geographic location."
"But Keynote far exceeds that minimum level. Keynote realistically simulates user behavior and experience, and gives us the diagnostic detail to understand what we need to improve."
"We looked at software solutions and found that they could not do what Keynote could. Software is simply not as good when you are dealing with complex transactions and sessions IDs."
“Keynote is helpful in sales presentations because it allows us to show our performance before and after implementing EdgeCast as well as against the competition.”
"We use Keynote Application Perspective and Transaction Perspective as auditable third-party verification that we’re conforming to our SLAs. Having this ability is a selling point for our institutional customers."
"Keynote did such a good job of helping us determine how to do the testing that the answers fell out of the results without the need for a lot of additional analysis."