19 Keynote Systems Testimonials

"Keynote is playing a critical role in helping us understand the needs of our buyers and drive conversion rates."

"Site performance and stability are critical for successful e-business on REI.com. Keynote's services are strategically critical in helping us to meet this goal."

"With Virtual Pages, we no longer chase false alarms. We focus on what truly impacts the customer. That's a big win for us."

"Keynote provided a complete service solution that helped us test all aspects of our site's performance."

"As a business to business company, we enable a large number of well-known media companies to manage and publish their broadband video over a variety of Internet channels to reach their audience. Keynote Application Perspective® allows us to protect our overall service level agreements to our customers and ensure that we’re delivering the promised Web site response times."

“Keynote’s APIs make it easy for us to integrate the end user experience data we’re getting from Keynote with the data we receive from our internal monitoring tools for use in monitoring and reporting. This means that our staff needs to use only one set of tools and one process. And they receive alerts from one system. This makes them more efficient.”

"Keynote gives us assurance that our site is available and performing well for customers and prospects, regardless of their geographic location."

"Keynote keeps us very connected to the end users’ perspective on the site so we can understand exactly what’s happening and how we can address a performance issue. If anything goes wrong, Keynote alerts us instantly so we can work with customers to fix the problem as quickly as possible. Clients love it."

"We use Keynote Application Perspective and Transaction Perspective as auditable third-party verification that we’re conforming to our SLAs. Having this ability is a selling point for our institutional customers."

"We looked at software solutions and found that they could not do what Keynote could. Software is simply not as good when you are dealing with complex transactions and sessions IDs."

“Keynote is helpful in sales presentations because it allows us to show our performance before and after implementing EdgeCast as well as against the competition.”

"Keynote did such a good job of helping us determine how to do the testing that the answers fell out of the results without the need for a lot of additional analysis."

"Keynote provides us with immediate notification of any problems with our site and also offers a diagnostic environment that helps us quickly identify the source of the problem."

"But Keynote far exceeds that minimum level. Keynote realistically simulates user behavior and experience, and gives us the diagnostic detail to understand what we need to improve."

"Service Level Management with Keynote Performance Scoreboard and Keynote Diagnostic Services has helped us to exceed 99.9% availability over the past year. That kind of availability is the key to satisfied customers and saving money in performance penalties."