19 Keynote Systems Testimonials

"With Virtual Pages, we no longer chase false alarms. We focus on what truly impacts the customer. That's a big win for us."

"Keynote gives us assurance that our site is available and performing well for customers and prospects, regardless of their geographic location."

"Keynote did such a good job of helping us determine how to do the testing that the answers fell out of the results without the need for a lot of additional analysis."

"Keynote keeps us very connected to the end users’ perspective on the site so we can understand exactly what’s happening and how we can address a performance issue. If anything goes wrong, Keynote alerts us instantly so we can work with customers to fix the problem as quickly as possible. Clients love it."

"We haven't seen anything on the market that compares to Keynote's Streaming Perspective service for ensuring the quality of streaming video performance. It’s vital for our business."

"Service Level Management with Keynote Performance Scoreboard and Keynote Diagnostic Services has helped us to exceed 99.9% availability over the past year. That kind of availability is the key to satisfied customers and saving money in performance penalties."

“Keynote’s APIs make it easy for us to integrate the end user experience data we’re getting from Keynote with the data we receive from our internal monitoring tools for use in monitoring and reporting. This means that our staff needs to use only one set of tools and one process. And they receive alerts from one system. This makes them more efficient.”

"What we really wanted to find out was how our customers were actually using this information. In other words, dig a little deeper and understand our customers better, including their likely business intentions or behavior."

“we have focused on ensuring that information is available on the devices that our members use, and we are committed to ensuring the quality and uptime so that our customers know they will be able to access the information wherever and whenever they need it.”

"Keynote is playing a critical role in helping us understand the needs of our buyers and drive conversion rates."

“We chose DeviceAnywhere because it allowed us to do exactly what we needed. Rather than requiring us to rent or purchase the actual devices, DeviceAnywhere allows us to go online and pick from any number of Smart - phone devices and OSs to use for our testing.”

"But Keynote far exceeds that minimum level. Keynote realistically simulates user behavior and experience, and gives us the diagnostic detail to understand what we need to improve."

“Keynote is helpful in sales presentations because it allows us to show our performance before and after implementing EdgeCast as well as against the competition.”

"Keynote provided a complete service solution that helped us test all aspects of our site's performance."

"Site performance and stability are critical for successful e-business on REI.com. Keynote's services are strategically critical in helping us to meet this goal."