19 Keynote Systems Testimonials

“we have focused on ensuring that information is available on the devices that our members use, and we are committed to ensuring the quality and uptime so that our customers know they will be able to access the information wherever and whenever they need it.”

“Keynote is helpful in sales presentations because it allows us to show our performance before and after implementing EdgeCast as well as against the competition.”

"Site performance and stability are critical for successful e-business on REI.com. Keynote's services are strategically critical in helping us to meet this goal."

"We use Keynote Application Perspective and Transaction Perspective as auditable third-party verification that we’re conforming to our SLAs. Having this ability is a selling point for our institutional customers."

"With Virtual Pages, we no longer chase false alarms. We focus on what truly impacts the customer. That's a big win for us."

"As a business to business company, we enable a large number of well-known media companies to manage and publish their broadband video over a variety of Internet channels to reach their audience. Keynote Application Perspective® allows us to protect our overall service level agreements to our customers and ensure that we’re delivering the promised Web site response times."

"Service Level Management with Keynote Performance Scoreboard and Keynote Diagnostic Services has helped us to exceed 99.9% availability over the past year. That kind of availability is the key to satisfied customers and saving money in performance penalties."

"Keynote keeps us very connected to the end users’ perspective on the site so we can understand exactly what’s happening and how we can address a performance issue. If anything goes wrong, Keynote alerts us instantly so we can work with customers to fix the problem as quickly as possible. Clients love it."

"But Keynote far exceeds that minimum level. Keynote realistically simulates user behavior and experience, and gives us the diagnostic detail to understand what we need to improve."

"What we really wanted to find out was how our customers were actually using this information. In other words, dig a little deeper and understand our customers better, including their likely business intentions or behavior."

"We haven't seen anything on the market that compares to Keynote's Streaming Perspective service for ensuring the quality of streaming video performance. It’s vital for our business."

“We chose DeviceAnywhere because it allowed us to do exactly what we needed. Rather than requiring us to rent or purchase the actual devices, DeviceAnywhere allows us to go online and pick from any number of Smart - phone devices and OSs to use for our testing.”

"Keynote provided a complete service solution that helped us test all aspects of our site's performance."

"Keynote provides us with immediate notification of any problems with our site and also offers a diagnostic environment that helps us quickly identify the source of the problem."

"We looked at software solutions and found that they could not do what Keynote could. Software is simply not as good when you are dealing with complex transactions and sessions IDs."