“we have focused on ensuring that information is available on the devices that our members use, and we are committed to ensuring the quality and uptime so that our customers know they will be able to access the information wherever and whenever they need it.”

"Keynote provides us with immediate notification of any problems with our site and also offers a diagnostic environment that helps us quickly identify the source of the problem."

“Keynote’s APIs make it easy for us to integrate the end user experience data we’re getting from Keynote with the data we receive from our internal monitoring tools for use in monitoring and reporting. This means that our staff needs to use only one set of tools and one process. …

“We chose DeviceAnywhere because it allowed us to do exactly what we needed. Rather than requiring us to rent or purchase the actual devices, DeviceAnywhere allows us to go online and pick from any number of Smart - phone devices and OSs to use for our testing.”

"Keynote provided a complete service solution that helped us test all aspects of our site's performance."

"We use Keynote Application Perspective and Transaction Perspective as auditable third-party verification that we’re conforming to our SLAs. Having this ability is a selling point for our institutional customers."

"What we really wanted to find out was how our customers were actually using this information. In other words, dig a little deeper and understand our customers better, including their likely business intentions or behavior."

"Service Level Management with Keynote Performance Scoreboard and Keynote Diagnostic Services has helped us to exceed 99.9% availability over the past year. That kind of availability is the key to satisfied customers and saving money in performance penalties."

“Keynote is helpful in sales presentations because it allows us to show our performance before and after implementing EdgeCast as well as against the competition.”

"But Keynote far exceeds that minimum level. Keynote realistically simulates user behavior and experience, and gives us the diagnostic detail to understand what we need to improve."

"Keynote gives us assurance that our site is available and performing well for customers and prospects, regardless of their geographic location."

"Site performance and stability are critical for successful e-business on REI.com. Keynote's services are strategically critical in helping us to meet this goal."

"With Virtual Pages, we no longer chase false alarms. We focus on what truly impacts the customer. That's a big win for us."

"Keynote did such a good job of helping us determine how to do the testing that the answers fell out of the results without the need for a lot of additional analysis."

"Keynote is playing a critical role in helping us understand the needs of our buyers and drive conversion rates."