“Originally, when the business started, we used to do the check-ins, in person. It worked well, but because the company grew rapidly, and expanded quickly, it became unsustainable to continue to stick to an operationally-heavy solution like this. We have also tried lockboxes but found out that there’s an issue with key status tracking, and key accountability. We needed a solution that would help us maintain high-quality experiences for our guests, but at the same time, could grow with us and support our expansion plans as a short term rental management company. That’s how we encountered KeyNest."
“Using local KeyNest Points means our contractors no longer have to factor in unnecessary 20 mile round trips into and out of town to get property keys from one of our central offices. They can just go straight to the local area of the development they’re managing - which is more efficient for them, and cuts down hourly costs for us.”