"Through better call prioritisation, our nurses were able to improve triage efficiency, make more timely interventions and get members at serious risk referred quickly. This undoubtedly helped save lives."
"Foehn’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations that I can remember.” From the outset, Foehn was active in the build of the system, dealing with the detail of things like adding DDIs and extensions. Practical advice and assistance was always available to ensure correct configuration of features, such as dial plan, IVR and routing, and this was all backed up with a project methodology that kept things on track and, in some instances, even brought deadlines forward. I’m confident that the Voxivo systems have been deployed on strong foundations and will deliver the improvements in reliability and business productivity that we’ve been looking for.”