“One of the biggest challenges any organization faces is good communication. The genius of the MSEL program is that it focuses not only on what leaders say, but also on how leaders communicate. When a group of leaders are all speaking the same language the communication becomes easier, more effective, and more efficient. We are fortunate to have a CEO who embraces both SLII and MSEL. Having similar training experiences allows us to keep each other honest. We can call each other when it becomes apparent that one of us is not ‘walking the talk.’ Most importantly, by going through the MSEL program and by using the SLII Model, it forces us to look at the impact our actions have on others. When we pay attention, we greatly improve our effectiveness as a leader— in our organization, our personal lives, and our community.”