18 Keen Testimonials

“The implementation was pretty straightforward. Keen’s Ruby gem library made accessing end points a lot easier, and we didn’t have to write them, just access. We ended up writing a wrapper around it to wrap the calls, because we make them in a few places. When we first started using Keen, there was no dashboard or query explorer, and when that came out we found it useful to prototype queries directly in the browser instead of having to write and see if it would work.”

"Keen was the best solution for us because it offers full customization and the ability to ship arbitrary metadata and to structure tracking however we want."

“Initially, we just wanted to be able to shoot some events and log in and start slicing the data. On top of that, I needed something flexible enough that could evolve quickly alongside our product.”

“The biggest thing we were looking for was flexibility—the ability to collect data from any interaction on any media property. We didn’t want to conform to what other analytics platforms thought was a good metric. We needed control over how we were collecting and analyzing our data.”

"With Keen we have a democracy. Now everyone on client success, integration, and product can pull reports and extract data. We don’t have to have an analyst that people have to go to and ask, “Hey, can you run this query?” Everyone can do their thing without being bottle-necked."

"Our goal from day one has been to build a community around open source and measure it, so we can better contribute to the sector. But what we discovered pretty quickly - and what many other community managers, developer evangelists, and advocates agreed with - is that measurement of a community is really, really hard to do."