"Our goal from day one has been to build a community around open source and measure it, so we can better contribute to the sector. But what we discovered pretty quickly - and what many other community managers, developer evangelists, and advocates agreed with - is that measurement of a …

"Keen was the best solution for us because it offers full customization and the ability to ship arbitrary metadata and to structure tracking however we want."

"I’d say customer behavior is our favorite use case, and we’re going to keep it around forever. I load our custom dashboard probably 100 times a day."

“The implementation was pretty straightforward. Keen’s Ruby gem library made accessing end points a lot easier, and we didn’t have to write them, just access. We ended up writing a wrapper around it to wrap the calls, because we make them in a few places. When we first started using …

“Our platform enables our clients to find, curate, and publish their great user-generated social content. But our clients also want to see how that this content is affecting behavior. What kind of photos are customers clicking on? What do they seem interested in? If we can expose this data to …

“The biggest thing we were looking for was flexibility—the ability to collect data from any interaction on any media property. We didn’t want to conform to what other analytics platforms thought was a good metric. We needed control over how we were collecting and analyzing our data.”