“Being able to tag my colleagues on a task or an email with a status update or note on the progress of that work is great because it keeps everyone on the same page, while being able to collaborate in real time.”

"The new AI features are giving us an edge over the competition."

“Karbon is the one system that everyone opens every morning and our go-to for all information about clients and work that needs to be done.”

"The best bit about Karbon is that it shows insights and actions that we can instigate to be more efficient or to provide a better client service."

"We make sure that our service is unique to that specific business. Every business is unique. You have to cater to a specific client. That’s our value."

"We don’t really focus on an industry as a niche. We prefer to work with a particular type of client, regardless of the industry that they’re in. They’re the ones who share our values, are passionate, and are happy to take recommendations and have conversations."

"I want regular client relationships. I want people invested in us and the value that we add and I want to be invested in them, contribute and deliver great work."

“Our sweet-spot is with businesses about to go through an audit or an acquisition, trying to bring in investors, or get loans. We get everything completely air-tight and act as liaison between the audit teams or investing groups, speaking their language and communicating with the business owner and team. We …

"It’s about business being a force for good, rather than just for the benefit of shareholders.”

"We didn’t get [a cold handover] with Karbon. We had that same person, where it felt like they really cared the whole way through."

"Hey, you’re communicating too much’ rather than ‘You're not communicating enough’. That’s always something we can dial back.”

"Being part of Karbon Community means you get good advice from other people, and some of the support is really outside the box thinking."

"Ultimately, we don’t want to be a gatekeeper just for the 'taxman', we want to be the gatekeeper for a better life for the business owner."

“Karbon came along for us quite early on in lockdown. Going back to when we were in an office together, we had whiteboards on the walls, we had our own to-do lists written down, we had things in our own heads, we had discussions in the team, but very little …

"I was really impressed with how much commitment—with or without us signing the agreement—Karbon showed to us as a business, and how confident Karbon was that they were the right solution for us."