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Kapiche

Read 12 Kapiche reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch 1 customer videos to see why companies chose Kapiche as their Text Analytics Software

Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your customer’s experience, without manual coding or hand reading thousands of customer comments.

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  • 12 Testimonials View
  • 14 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1166 reference ratings
4.8/5.0 (1166)

12Testimonials

  • “A big challenge with the NPS methodology is that organizations tend to focus on the metric as the objective instead of gaining the insight to learn and act on to …

    Steve Bennett EX-CEO

  • "Kapiche helps us to understand what matters most to our customers. What's working and what isn't. It means we can focus on the right things and ignore irrelevant factors. This …

    Clive Miller Head of Commercial Insights and Robert Young, Customer Insights Analyst

  • “The speed to value of Kapiche is far superior to anything I have seen in the market, with our team seeing results in days vs. weeks and months.”

    Big 4 Australian Bank Head of Research and Insights
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14 Case Studies

  • Research Square boosts rolling NPS by 22 points with Kapiche

  • RAC saves 11,856 hours with Kapiche

  • Why Schindler chose Kapiche to replace manual coding of NPS surveys

    Sergio Rossini Global Head of CX Excellence
13 more case studies currently locked

1 Customer Videos

  • nib - Customer Success Story (Matt Paterson - Group Chief Operations Officer)
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    Matt Paterson Group Chief Operations Officer
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Additional Kapiche Information & Resources

Read Kapiche Reviews, Testimonials & Customer References from 12 real Kapiche customers.

Browse Kapiche Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Kapiche.

Watch Kapiche Customer Videos to learn why 1 businesses chose Kapiche.

FeaturedCustomers has 2,109,938+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.