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Kapiche

Read 12 Kapiche reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch 1 customer videos to see why companies chose Kapiche as their Text Analytics Software

Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your customer’s experience, without manual coding or hand reading thousands of customer comments.

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  • 12 Testimonials View
  • 14 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1189 reference ratings
4.8/5.0 (1189)

12Testimonials

  • “The speed to value of Kapiche is far superior to anything I have seen in the market, with our team seeing results in days vs. weeks and months.”

    Big 4 Australian Bank Head of Research and Insights

  • “My manager is now able to be in a meeting and just pull up those dashboards and give information like, ‘this is what customers are saying’ immediately versus ‘I'll take …

    Michelle Ebbs VoC Advocate

  • “We've done it before [used Kapiche] with good results behind us already; on top of that, our staff on the ground can validate what Kapiche is saying and trust what …

    Robert Young Customer Insights Analyst
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14 Case Studies

  • Research Square boosts rolling NPS by 22 points with Kapiche

  • How Kapiche helps Research Square listen to the voice of the customer

    Michelle Ebbs VoC Advocate

  • Why Schindler chose Kapiche to replace manual coding of NPS surveys

    Sergio Rossini Global Head of CX Excellence
13 more case studies currently locked

1 Customer Videos

  • nib - Customer Success Story (Matt Paterson - Group Chief Operations Officer)
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    Matt Paterson Group Chief Operations Officer
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Additional Kapiche Information & Resources

Read Kapiche Reviews, Testimonials & Customer References from 12 real Kapiche customers.

Browse Kapiche Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Kapiche.

Watch Kapiche Customer Videos to learn why 1 businesses chose Kapiche.

FeaturedCustomers has 2,122,570+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.