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Kapiche

Read 12 Kapiche reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Kapiche as their Customer Data Platforms

Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your customer’s experience, without manual coding or hand reading thousands of customer comments.

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  • 12 Testimonials View
  • 6 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1057 reference ratings
4.8/5.0 (1057)

12Testimonials

  • “My manager is now able to be in a meeting and just pull up those dashboards and give information like, ‘this is what customers are saying’ immediately versus ‘I'll take …

    Michelle Ebbs VoC Advocate

  • “If you know you can quickly understand what people are talking about, you can start using more open-ended questioning in your research instead of relying on preset codes.”

    Steven Hill Senior Manager

  • "The main advantage of Kapiche is that we can identify the drivers of customer loyalty, not only at a country level but also at an individual branch level, giving us …

    Sergio Rossini Global Head of CX Excellence
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6 Case Studies

  • Why Western Sydney University chose Kapiche to improve student experience & increase …

    Mike Kersten Voice of Student Program

  • Why Schindler chose Kapiche to replace manual coding of NPS surveys

    Sergio Rossini Global Head of CX Excellence

  • How Village Roadshow determine the ROI of events with Kapiche

    Clive Miller Head of Commercial Insights and Robert Young, Customer Insights Analyst
5 more case studies currently locked

1 Customer Videos

  • nib - Customer Success Story (Matt Paterson - Group Chief Operations Officer)
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    Matt Paterson Group Chief Operations Officer
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Additional Kapiche Information & Resources

Read Kapiche Reviews, Testimonials & Customer References from 12 real Kapiche customers.

Browse Kapiche Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Kapiche.

Watch Kapiche Customer Videos to learn why 1 businesses chose Kapiche.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.