Kapiche

Read 12 Kapiche reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Kapiche as their

Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your customer’s experience, without manual coding or hand reading thousands of customer comments.

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  • 12 Testimonials View
  • 6 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 996 reference ratings
4.8/5.0 (996)

12Testimonials

  • “Kapiche is an important part of our voice of the customer program. The simple interface and natural language processing engine makes it an essential tool for discovering insights at scale. …

    Adam Mcwhinney Temple & Webster

  • “So far we’ve seen some fantastic results and we’ve really dove deep to understand why customers want to purchase an insurance policy from nib and how we can look after …

    Matt Paterson Group Chief Operations Officer

  • "Kapiche helps us to understand what matters most to our customers. What's working and what isn't. It means we can focus on the right things and ignore irrelevant factors. This …

    Clive Miller Head of Commercial Insights and Robert Young, Customer Insights Analyst
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6 Case Studies

  • How Kapiche helps Research Square listen to the voice of the customer

    Michelle Ebbs VoC Advocate

  • How RAC WA uses Kapiche to understand members and wow stakeholders

    Steven Hill Senior Manager

  • Why Western Sydney University chose Kapiche to improve student experience & increase …

    Mike Kersten Voice of Student Program
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1 Customer Videos

  • nib - Customer Success Story (Matt Paterson - Group Chief Operations Officer)
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    Matt Paterson Group Chief Operations Officer
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Additional Kapiche Information & Resources

Read Kapiche Reviews, Testimonials & Customer References from 12 real Kapiche customers.

Browse Kapiche Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Kapiche.

Watch Kapiche Customer Videos to learn why 1 businesses chose Kapiche.

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