We chose KaleidaCare because their system represented both a very powerful tool at a very reasonable cost, the focus of KaleidaCare on exactly the services we offer, and also because it is the tool that is quickly becoming the standard for foster care agencies committed to quality.

KaleidaCare has transformed our agency in many ways. It has enabled our staff to experience change in managing their documentation since the system allows accessibility and flexibility. KaleidaCare has positioned our agency to meet the accelerating change in child welfare. For example, our agency has developed custom forms to meet regulatory and contract documentation. Our staff has experienced ease in completing their weekly contact notes. Supervisors are able to read and run reports online or easily search for clients and facilities reports when they need them.

After researching several software programs, KaleidaCare customer service and planning are exceptional tools in allowing our agency to personalize the system in meeting our individual needs. KaleidaCare offers cutting edge technology to meet the ever changing needs of group care client record management, and has the vision to push the envelope of development for a user-friendly software program for the working profession.

Being a small company, the director wears many hats including supervisor, file clerk, therapist, maintenance technician, IT specialist. KaleidaCare Solutions has done an excellent job in reducing the time spent in several of these roles by allowing remote supervision of updated case logs by employees (at midnight if need be), real-time updates for monthly reports to all area agencies, and the ability to create documents that ensure properly written reports to exceed licensure standards. I am excited that I have been able to utilize this tool from the birth of the company and am even more excited that Solutions is a tool that can grow with Compass as we continue to help youth and families find direction in their life.

Kaleidacare has moved our organization to the next level in comprehensive client care. Kaleidacare has actually reduced fixed costs associated with record keeping, while increasing revenue through more accurate billing of services and increasing our efficiency as a social services organization. In these challenging economic times the reduction of costs and the increase of revenue and efficiency are critical to our organizations success and continued service to our customers.

KaleidaCare meets critical client tracking, quality assurance, and administrative needs of Home of the Innocents. We use KaleidaCare to track all of our foster care, residential and community based service programs in one system. We are now working together with KaleidaCare to consolidate our financial tracking. We appreciate the ability to work with them as a partner, not just a vendor.

I am very pleased to say we have used the Kaleidacare team for implementation, on-going training, professional development through their seminars/conferences, telephone support, and even just bouncing ideas off of staff. I am proud to tell fundors and payors that we partner with KaleidaCare.

As the Finance Director, I am dependent upon data accuracy and timely relevant information when managing our finances for our billing of services. Previously for years, we struggled with reimbursement for our therapy services because we lacked some client specific information, real time data or concise reports to help us make decisions in the collections process. Then we made the decision to invest in KaleidaCare’s revenue management module, which has allowed all of our billing tasks to be automated from the point our therapist enter the session note to the day of collection. We have also eliminated the double entry processes into multiple portals with the use of KaleidaCare’s clearinghouse services. We have been able to convert to a completely paperless system, access relevant reporting data and effectively manage our payment streams as a direct result of our investment. Since our implementation, our days in accounts receivable have been reduced from over 150 days to less than 30 days. We were able to timely discover, analyze and collect approximately $30,000 of outstanding revenue that had been denied for payment. Without the reporting tools available in KaleidaCare, this could have easily continued unnoticed and ultimately would have fallen to an uncollectible status. The return on our investment in KaleidaCare has exceeded our expectations in lowering our net cost of doing business in an ever changing industry.

We are very satisfied with the (KaleidaCare) system and happy with the switch. The best part is that we can customize so many things! We love it because it was easy to learn and is very user-friendly. The feedback and assistance when there are issues or questions is quick and helpful. The program is easy to make it fit for the our particular agency.

We needed a software solution that could fit all of our programs and needs, but also be able to run a number of different reports to help us manage the daily and long-term activities of our business. I researched about 10 companies and sat through a number of demos, and KaleidaCare was one of them. We went with KaleidaCare because their software had the right mix of functionalities to do everything we needed, their price was right but also the people felt right too, with a good reputation. Plus their reporting tool was capable of giving us many different data points, compilations and charting information to meet our business operations.

The United Methodist Children’s Home has been using KaleidaCare Software Solutions since 2008, and it has dramatically enhanced our ability to communicate and streamline our processes. We are excited to be part of the continued growth of the KaleidaCare system and community.

The people at KaleidaCare have earned a place as valued partners in the work of improving the quality of foster care. Their software is meeting critical client tracking, reporting and financial needs of my agency, and their service and responsiveness have been exceptional in the middle of some challenging times in Georgia. I enthusiastically recommend that any foster agency looking to improve on outcomes reporting or operational efficiency should consider KaleidaCare.

KaleidaCare has provided us with excellent customer service throughout the years we have used them. Their team has truly partnered with us to ensure our employees are properly trained on how to use and customize the software for our organization. We have especially benefited from the enhanced reporting capability that KaleidaCare provides. Thank you KaleidaCare for helping our organization run more efficiently!

CFSA-NC is excited about the opportunities KaleidaCare brings to our membership. Their technological expertise is valued nationwide and continues to become extremely beneficial in supporting our members’ software needs.