344 Jira Software Testimonials

“Since deploying JIRA Service Desk, we've had our resolved tickets increase by almost 67%, which is a sign that our help desk team is able to actually get more work done.”

“With Atlassian, blubolt can quickly respond to customer needs, strengthening those relationships.”

“Facilities management was a very paper-and-pencil and Excel-driven industry. Taking it from that to a tech solution requires a team of people who put customers first.”

“Managing a live product means balancing lots of priorities. You’ve got live bugs you have to address as soon as possible, long-term roadmap items, and all the while, you have to keep your players interested all the time.”

"The Atlassian ecosystem is a big benefit for a team like ours that's collaborating across geographical locations."

“We get Hipchat notifications from Confluence whenever our documentation changes. Likewise, we have Jira pushing out Hipchat notifications whenever tasks are modified. It’s the same with our build server and Bitbucket.”

“We manage our entire workflow through Jira.”

"Jira is so easy to learn and use. A world without Jira would be absolute chaos.”

“When you have multiple teams that are interdependent and working on various projects simultaneously, you have to find a way to scale agile. Getting those teams to move forward in the same direction at the same velocity, while keeping stakeholders informed, is incredibly challenging.”

“We were spending too much time fixing the tools and tracking down bugs and not enough time working on issues. We needed a new help desk solution that would facilitate collaboration between the frontline IT agents and the back-end development teams using Jira Software."

“In agile, face-to-face communication is ideal, but that’s not possible for us. Instead, we rely on Hipchat."

“Jira is very intuitive for the end user, and people pick it up fast.”

"Jira Service Desk has been a game-changer for us. We are changing the way we work, our behaviors, and we’ve managed to do it in three months, which is unbelievable.”

“Bitbucket's tight integrations with Jira and enterprise-grade features made it the right choice for us.”

"The days of managing work items with sticky notes and a bunch of fragmented tools are long gone. You can't deliver a quality product at this scale without having tools like the Atlassian suite.”