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Airkit is a low-code CX builder for your most important customer interactions, wherever they happen. They are revolutionizing how companies connect with their customers. In the age of big data, AI, cloud-computing, and connected products, they are making customer interactions personalized, proactive and effortless. Airkit Launches with $28M in Funding as Enterprises Adopt Low-Code Customer Engagement.
Today’s DX productions have become big operations involving many, independent teams collaborating over decoupled technology. So Magnolia's DXP aims to enable users so that they can achieve digital excellence at speed and scale. With Magnolia, the vendor states users get a robust content hub, feature-complete multi-experience creation tools, and API-first architecture to integrate business applications, any front-end frameworks and deployment infrastructure. Connector packs natively extend Magnolia's CMS into other core digital systems. Users get blueprints for integration, off-the-shelf connectors, and the ability to change products at any time.
Zoomin is transforming how companies and their customers gain value from documentation. Zoomin’s intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking: in your documentation portal, service cloud, community, or right inside your product. Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey. By innovating the way users experience content, Zoomin helps your customers independently find the answers they need while empowering support agents to deliver fast, relevant and efficient support.
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