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Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft ecosystem in the secure infrastructure of Microsoft Azure. Anywhere365 is uniquely built for the Microsoft buyer and lets you engage your customers effortlessly across any communications channels, from any device and any location. Realtime voice-to-text processing translates over a dozen (for a chat even for over 60) languages. While AI Bots handle all routine requests, live agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring the first contact resolution of their issues.
Arise Virtual Solutions is a pioneer of on-demand customer management technology and business process outsourcing. All the powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact centers and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises, from startups to Fortune 500.
Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
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