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  • Reference Rating
    4.7 / 5.0
    Customer References12 total
    About

    Aloware's cloud-based Contact Center solution is an omnichannel tool that supports calls, SMS and social messengers, adapts to any CRM you use today, and is loved by your sales and marketing teams alike. Customer Experience is predicted to overtake price and product as the key brand differentiator. Their End to End cloud engagement platform helps businesses track their calls, offer two-way business texting to their prospects, and intelligently route and distribute their calls to minimize customer wait time.

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    4.7 / 5.0
    Customer References44 total
    About

    Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft ecosystem in the secure infrastructure of Microsoft Azure. Anywhere365 is uniquely built for the Microsoft buyer and lets you engage your customers effortlessly across any communications channels, from any device and any location. Realtime voice-to-text processing translates over a dozen (for a chat even for over 60) languages. While AI Bots handle all routine requests, live agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring the first contact resolution of their issues.

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    4.7 / 5.0
    Customer References82 total
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    Convoso is an industry-leading provider of multi-channel marketing automation software. Their goal behind starting Convoso was to create a solution that would revolutionize the way call centers communicate with their customers. Their mission at Convoso is to provide their customers with products and services that will generate and convert more leads faster using the right channel, with the right message, and at the right time.

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