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Intelledox Case Studies

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    Customer References32 total
    About

    CheckMarket survey platform is software that helps organizations gain actionable insights from customers, employees, citizens, users, attendees. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. CheckMarket provides a survey platform designed to let users conduct professional surveys and then act and follow-up on the results. With more than 10,000 accounts in more than 40 languages, CheckMarekt is used in 150 countries. Founded in 2002 CheckMarket has operations in the United States, Europe and Asia.

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    SQM Group is a North American customer experience software firm. SQM provides FCR and CX Insights Software to the call center industry which is powered by a Software as a Service (SaaS) platform. They are a specialist firm for the call center industry in measuring, benchmarking, tracking, and improving FCR. At the heart of their services is SQM™ FCR Insights software, FCR research, best practices consulting, and awarding for FCR performance. They help call centers to improve FCR, deliver a great customer experience, reduce operating costs, and improve the Net Promoter Score.

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    SurveyMonkey is the world’s leading People Powered Data platform enabling curious individuals and companies – including 100% of the Fortune 500 – to have conversations at scale with the people who matter most. SurveyMonkey helps organizations gather reliable data about people what they think, how they feel, and what they want. They help them transform that feedback into business intelligence that drives growth and innovation.

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