77 Intelex Testimonials

"Attaining our goal of registering the Maine Manufacturing Quality Management System to the ISO9001:2008 international standard within five months would not have been possible without the Intelex QMS deployment, supported by the incredibly responsive Intelex Account Manager and Project Consultant."

"Tracking our NCRs was quite a job because it was all done by hand. I would count the types of NCRs and categorize them and graph and chart them for management. I put a lot of energy into that and it was incredibly time consuming. Intelex is so far ahead of where we were that it's not even measurable."

"Our users enjoy the simple, user friendly aspects of the system and there is no doubt it has contributed to our improved performance."

"What puts Intelex ahead of their competitors is their iForms system and the ease of customizing the forms to fit the company and its processes versus changing a company's processes to fit the forms. Being able to create our own parameters and customize the system's language was a huge benefit in fostering the comfort level of all our users to the new system."

"We needed to obtain ISO 9001:2001 Quality Management System certification and chose the Intelex QMS system for its functionality and ease of integration. Their technical support enabled fast deployment and usage of the system, helping us to reach our goals."

"The key for us is the transparency of the tool, because it helps raise awareness and accountability from the field. We are able to create reports in minutes and have up-to the-minute knowledge of what is happening at our auction sites all over the world. It has changed the way we communicate, in a positive way."

"Intelex has been an integral partner in the rollout of our Environmental Management System, thanks to the software's intelligent architecture and ease of use coupled with the staff's commitment to customer satisfaction."

"The Intelex QMS and their top-notch customer support have helped us build super efficient and extremely effective Quality System processes to help our organization move forward at a faster pace. Intelex has taken our questions and concerns to heart and helped customize systems that work for us."

"Our industry is heavily regulated - compliance is mandatory and outstanding service is required 24/7. Because of Intelex we now have 100% visibility of our training compliance at every location, and as a result the level of non-compliance on mandatory subjects has fallen to almost nil."

"Intelex's Safety Incident Reporting Application provided such a high level of visibility into our safety performance that we were able to identify areas for improvement that would have never been uncovered otherwise. Detecting root causes and driving corrective and preventive actions, it has been a critical component to the success of our entire safety program and maintaining OHSAS 18001 conformance."

"Intelex's EHSQ Management System successfully integrated our Environment, Health & Safety, and Quality processes into one centralized system, increasing visibility into our organization's performance metrics, streamlining internal communication and driving continual improvement on all fronts."

"Not only does the Intelex System allow for optimal organization and distribution of documents, manuals, and procedures, it increases internal accountability ensuring health and safety issues are dealt with in a timely fashion. Using Intelex to ensure the effectiveness of our performance provides a safer environment for employees, contractors, and in our case, the public."

"Getting to know the client services team has been the most delightful experience that I have ever had with any company that I've had a business relationship with. I really consider them friends as much as business associates."

"Quality management is like The First 48 detective show - you must gather data as fast as possible, speed is of the essence and no detail can be lost. Intelex's Quality Management System improved our efficiency tenfold. Combine the management side of the software with the configurability of the platform and we were able to streamline all our processes, as well as develop and tailor the applications to suit our highly specific needs. Intelex has helped us to reach ISO certification and surpass our goals. We are now running 97-98% effective against a 95% goal and that's just a year after implementation."

"I would not hesitate to recommend Intelex. The product is everything we were led to believe it would be when Bryden first presented to us, but more importantly the service and professionalism we have experienced in working with Intelex have been outstanding, and this is every bit as important as the quality of the product –maybe even more! Overall this project has run very smoothly, which would not have been possible without an excellent supplier."