“Since implementing Integrity Solutions, we have seen an increase in customer satisfaction, measured by Net Promoter Score, which has given the agency a big lift in retention.”
“Integrity Selling® has increased our overall member experience with our insurance team. Now every interaction a member has is with an employee that intently listens, focuses, and responds to the customer while keeping the members’ best interests in mind. This has not only improved our overall member satisfaction, but has also increased our product and account penetration into each member household further helping our agency live out our own motto ‘3 is the Key"
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