"Insightful has really helped us pinpoint inefficiencies in our processes."
"I was pleasantly surprised to see that agents were using their time for work-related activities - maybe they already were, or maybe the implementation of Insightful reminded them that company devices are for work."
"Maybe we even came on too strong with our decision, but it was a matter of our business’ survival. From that point on everyone understood why we’re using Insightful, nobody quit, no one fought back. In the end, our sales jumped through the roof and most people on the sales team made the bonus quota this month."
"We’re really proud of our team, and how they handled working remotely. And thanks to Insightful, we can say that with certainty."