28 Insightful Testimonials

"Even before COVID-19 started we were looking at implementing a tool like this, so we could eliminate human input from the evaluations in order to make them objective. But we were also looking to improve the quality of work as much as possible."

"As our workforce grew, we needed a more sophisticated tool to manage a larger volume of agents and ensure teams are productive and delivering quality work."

"Insightful is an important tool in our business – we use it to track apps and URLs, activity and usage, and productivity."

"Maybe we even came on too strong with our decision, but it was a matter of our business’ survival. From that point on everyone understood why we’re using Insightful, nobody quit, no one fought back. In the end, our sales jumped through the roof and most people on the sales team made the bonus quota this month."

"Our team has never worked from home before, so we expected that they’ll have a hard time focusing and staying on track. Especially considering the situation that made them work from home. Our aim was to find a solution that could help us track productivity to ensure our company is still running so that we wouldn’t have to lose clients and cut pays."

“Insightful helped us identify good employees who were being underutilized.”

“We loved the fact that Insightful offered time tracking and productivity tracking at the same time.”

"Insightful helped us create a fair environment for employees, where everyone is accountable for their actions."

"It’s a way to quantify the work that’s being done, and having the data to backup what’s done is really a game changer."

"Pretty intuitive for our management, allows team leaders to manage their own departments, and lets employees fill in their own time spent on meetings and workshops."

"The All-in-One application that streamlines day-to-day operations to manage productivity better. Tracks every instance of your employee which is great for having coaching & feedback sessions."

"A great tool to visualize team productivity. I would recommend it to all operational teams working remotely at home."

"Insightful's been a game-changer for us. The insights we get are priceless for planning and keeping everything running smoothly."

"With Insightful, you can see this pattern that Wednesdays are when everybody is hitting their productivity goals because they're really focused on getting their job done."

“Insightful helped us optimize each project’s workload and resourcing, making our entire business more efficient and more profitable.”