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"A combination of our pricing strategy and these critically-timed and highly-personalized messages led to a 44% decrease in lapsed pass holders year-over-year. The increased renewal rate not only impacted our season pass revenue, but has led to increased skier visits and a bump in our auxiliary business such as rentals, lessons and food and beverage. The photo pass campaign was a big brick in the foundation of a successful season for Ski Butternut and we couldn’t be happier with the results.”
"We can now get real data out of the software. We keep an eye on the reports so we know how we’ve been and how we are doing comparatively. We’ve enjoyed our relationship with DestiMetrics and Inntopia, and over the years, we have found good value in what we do with them.”
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions. Cendyn has over 32,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit cendyn.com
Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. The company is backed by leading Silicon Valley investors, including Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate counts tens of thousands of the world's leading hotels as customers.
TravelClick offers innovative, cloud-based and data-driven solutions for hotels around the globe to maximize revenue. TravelClick enables over 25,000 customers to drive better business decisions and know, acquire, convert and retain guests. The Company’s interconnected suite of solutions includes Business Intelligence, Reservations & Booking Engine, Media, Web & Video and Guest Management.
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