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"A combination of our pricing strategy and these critically-timed and highly-personalized messages led to a 44% decrease in lapsed pass holders year-over-year. The increased renewal rate not only impacted our season pass revenue, but has led to increased skier visits and a bump in our auxiliary business such as rentals, lessons and food and beverage. The photo pass campaign was a big brick in the foundation of a successful season for Ski Butternut and we couldn’t be happier with the results.”
“This email generated a significant increase in our sales of season passes before the cut-off date. It also helped us reach our ecommerce goals.”
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions. Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions. Cendyn has over 32,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India. To find out more, visit cendyn.com
Profitroom is the leading technology provider of reservation services for hotels and apartments. They offer the reservation system Profitroom Booking Engine that enables making reservations directly through the hotel website. They also provide the Profitroom Channel Manager, which helps to coordinate the general sales of the hotel and apartments. They are also a marketing agency. Thanks to their specialization in the hotel industry, they have a better understanding of the hotel and apartments business model. All of their services and products have the same goal - to increase the amount and profitability of sales of the hotel.
TravelClick offers innovative, cloud-based and data-driven solutions for hotels around the globe to maximize revenue. TravelClick enables over 25,000 customers to drive better business decisions and know, acquire, convert and retain guests. The Company’s interconnected suite of solutions includes Business Intelligence, Reservations & Booking Engine, Media, Web & Video and Guest Management.
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