"Our overall experience with InGenius has been nothing but great. The system has really allowed us to pinpoint areas of weakness we were having with our call center agents and has really helped us turn around our Service. Our account manager Andrea has been nothing but amazing to deal with. We would highly recommend InGenius when considering a call center monitoring tool."
"Our company has a Sales team, Service team and many internal help desks. InGenius Connector Enterprise has made it possible to track phone activity on each of our platforms. The InGenius team made this one of the easiest implementations we have ever done. The team is always easy to reach and they all provide a very high level of Service. I would recommend InGenius to any company looking to integrate a CTI solution."








