"We evaluated the options available for the integration of our Cisco UCCX system with Salesforce and found the InGenius Connector Enterprise solution met all our requirements."
"I recently implemented InGenius for a Fortune 500 retail pharmacy chain. Overall, I found their implementation team great to work with. Steve was particularly helpful and very responsive to our concerns, and made our project-client team feel valued. They were able to customize the product beyond what was available to us out-of-box, and really went out of their way to ensure our success. I recommend InGenius without hesitation to anyone looking to integrate telephony with Salesforce. We have achieved great ROI with Salesforce Omni-Channel and InGenius by moving our chat-only agents to blended (chat and voice) agents."
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