"After a rigorous RFP process InGenius was the clear choice for our global (1000 seat \ 19 sites \ 24x7 operation) Avaya call center implementation. Our main decision factors were scalability & flexibility of the solution. InGenius Connector Enterprise excels in both areas. Their customization framework enabled us to make necessary modifications with ease. Overall, our customers are very happy with this solution which means we are too."
"We evaluated the options available for the integration of our Cisco UCCX system with Salesforce and found the InGenius Connector Enterprise solution met all our requirements."