"The Boston Medical Center HealthNet Plan/Well Sense Health Plan has been working with ROI Communications for over 4+ years. Our first engagement with ROI was a review of our Telecommunications Infrastructure and a recommended re-design. Our goal was to increase our bandwidth and redundancy between our offices and Data Centers in Ma and NH. ROI reviewed our existing environment and vendor agreements, developed a requirements document and scheduled several vendors to present their solutions to our team. The result was a fully redundant environment with significantly more bandwidth, with the added bonus of reducing our monthly spend. We then engaged ROI to assist with migration from an onsite Data Center with an offsite Disaster Recovery site to two new hosted Data Centers. ROI recommended a vendor to manage the migration and we successfully completed the migration in 2016. ROI was integral to our new Telework program by assisting us to manage the internet cable setups in our Teleworkers homes and ensure that the deadlines were met and that the Cable vendor met their commitments. ROI today provides managed services for the Teleworker agreements and does an excellent job. ROI Communications has been an outstanding partner for our organization. ROI’s level of responsiveness and ability to escalate issues is only outweighed by the professionalism and technical knowledge their highly dedicated team led by their President, Joe DeStefano. I would recommend them without hesitation."