64 Infovista Testimonials

“Planet software allows our engineers to make accurate and timely decisions to better support our clients. Having a single vendor that offers software, data and technical services is a great benefit to working with InfoVista.”

"Infovista has taken our customer service to a new level, providing access to real-time network performance data and reports via its online customer portal."

“To ensure productivity and efficiency, it was necessary and imperative to manage and control network usage and application performance in realtime, to provide optimal service to users. The overall visibility and real-time reports on application usage and performance and the ability to ‘prioritize’ the performance of critical business applications in all circumstances were decisive factors in choosing the [Infovista] system.”

"To support company efficiency, the IT department was asked to optimize the Quality of Service delivered for business applications while reducing telecom costs by 30%."

“Innovations like Pin Point have had a staggering effect on business performance. We’ve already seen better-motivated store colleagues and a highly-positive impact on the in-store customer experience.”

“Allowing us to aggregate information like minutes, text and data – or comparisons between networks – Pin Point sharpens a really good deal for the customer. Pin Point will soon provide full POS functionality, allowing salespeople to take orders without returning to a till.”

“Hosting services at BT Compute data centres gives us maximum flexibility and minimum cost of ownership.”

“The results have been incredibly impressive. Since we launched Pin Point into retail we’ve seen a 40 percent increase in sales conversions. We’ve also seen a 30 per cent increase in customer satisfaction. Our net promoter score, which is how we measure customer satisfaction, is now the highest in our industry.”

"BT Connect Optimisation using InfoVista technology saved us around £1½ million in network upgrade costs, while the performance of Pin Point was optimised in time for the Christmas peak."

“Thanks to InfoVista (formerly Ipanema) we have been able to quickly rollout Skype for Business while protecting other business applications performance. By guaranteeing excellent end-users experience, we strongly maximized Skype for Business adoption and reduced our telecommunications costs.”

“Thanks to InfoVista (formerly Ipanema), Skype for Business’s and other business applications performances are guaranteed anytime,anywhere.”

“Since the visual quality is excellent it turned non-believers into believers. Once people use the system, they see its value and want to continue using it. High quality video and audio conferencing solutions enhance our business agility and make the sales process much easier and more efficient. Thanks to this strong adoption we reduced our travel costs by 20% per year.”

"Thanks to deploying Ipanema’s solution we now have complete visibility and control of our applications’ traffic. It’s now easier for us to guarantee the application performance of video conferencing sessions with the best user’s experience and without impacting other critical applications such as cash register requests and SAP. Without Ipanema we would have needed to upgrade our WAN connectivity from 20 Mbps to at least 100 Mbps."

“We now work better with 8 Mbps bandwidth that’s managed by Ipanema than with 20 Mbps without Ipanema.”

“Dynamically orchestrating the performance of our business applications over our WAN, which is made possible by Infovista’s Application Aware SD-WAN solution, is one of the pillars of our digital transformation. It allows us to improve the experience of donors while controlling our operating costs.”