InflowCX Testimonials

“The Ability to track a call was fantastic – we never had that ability and can see exactly what is going on. We are able to identify problems in call flows which visualizes everything in a flow chart. That helps us to resolve issues quickly and in real-time versus meeting about what we could do better.”

“The issues during conversion were solved quickly. Most were telco and scheduling issues. Inflow was great in providing work-arounds and suggestions to keep the project moving. With many of our vendors, we must open a case online, call them and tell them we opened a case, then call back and escalate, and finally we get a human. Support with Inflow is great because not only does Inflow answer the phone immediately, it’s a human that answers and is knowledgeable. Plus, the ongoing training is fantastic. This is nice.”