InflowCX is an innovative provider of strategic advisory, consulting, and managed services for contact center, customer experience, and unified communications solutions to over 1,000 customers nationwide. Inflow has grown to be a trusted advisor in its market through the high caliber of its work, problem-solving approach, and focus on client satisfaction.
“The Ability to track a call was fantastic – we never had that ability and can see exactly what is going on. We are able to identify problems in call flows which visualizes everything in a flow chart. That helps us to resolve issues quickly and in real-time versus meeting about what we could do better.”
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