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Read 131 iGrafx reviews and testimonials from customers, explore 42 case studies and customer success stories, and watch 3 customer videos to see why companies chose iGrafx as their Process Mining Software

iGrafx, a leader in business process management, enables the world’s largest enterprises to turn process into a competitive advantage. The iGrafx platform captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

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  • 131 Testimonials View
  • 42 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3193 reference ratings
4.8/5.0 (3193)
  • Winter 2026 Market Leader Business Process Management (BPM) Software
    Press Release Report

131Testimonials

  • "We were looking for a tool that was simple to use, but powerful enough to initially map between 50 and 60 headline processes to level three, that we could drill …

    Alan Jackson Senior Business Improvement Officer

  • "The process and document management was far from standardized."

    Philipp Feger Business Process Manager and Team Lead Organization

  • "The iGrafx Platform provides a single source of centralized knowledge, accountability, and transparency across the bank...This will assure consistency of standard operating procedures (SOPs) and minimize operational risk."

    Ayman Dhaim CEO
130 more testimonials currently locked

42 Case Studies

  • United States Bank achieves zero errors in live sync with iGrafx

  • How GoCardless Achieved Business Process Management Success with iGrafx

    Nora Paizer Business Intelligence Manager

  • Creating a Holistic Platform for Change from an end-to-end Business Perspective

    Tom Coleman Chief Information Officer
41 more case studies currently locked

3 Customer Videos

  • Sparda-Bank Hamburg has total transparency about its processes with the help of iGrafx
    Play Video
    Tino Wildmann Member of the Executive Board
  • Due to strong growth, German enterprise Real I.S. now manages a greater number of regulatory requirements with iGrafx
    Play Video
    Christian Gebert Head of Corporate Development
  • Munich Airport - Customer Success Story (Christain Stoschek - Senior Vice President Quality and Project Management)
    Play Video
    Christain Stoschek Senior Vice President Quality and Project Management
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Additional iGrafx Information & Resources

Read iGrafx Reviews, Testimonials & Customer References from 131 real iGrafx customers.

Browse iGrafx Case Studies, Customer Success Stories, & Customer References from 42 businesses that use iGrafx.

Watch iGrafx Customer Videos to learn why 3 businesses chose iGrafx.

Explore answers to frequently asked questions about iGrafx.

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