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Read 131 iGrafx reviews and testimonials from customers, explore 37 case studies and customer success stories, and watch 3 customer videos to see why companies chose iGrafx as their Business Process Management (BPM) Software

iGrafx, a leader in business process management, enables the world’s largest enterprises to turn process into a competitive advantage. The iGrafx platform captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

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  • 131 Testimonials View
  • 37 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2969 reference ratings
4.8/5.0 (2969)
  • Winter 2026 Market Leader Business Process Management (BPM) Software
    Press Release Report

131Testimonials

  • "iGrafx has been of great help in managing the performance of our enterprise and monitoring the progress of tasks from different departments."

    Jeremy Egan Business Analyst

  • "I'm delighted how iGrafx makes process mapping seamless and efficient. It is simple to capture, communicate, improve and optimize every aspect of our business processes with this tool."

    Consumer Goods Company Project Coordinator

  • “Most of the Business Process Re-engineers are based outside of the headquarters, in various departments so, in order to avoid duplication, we mapped each of the processes in the order …

    UK-Based Telecommunications Company
130 more testimonials currently locked

37 Case Studies

  • Improving the quality of medical care and healthcare safety through the standardization …

    Kitasato University Member of the Operations Excellence Team

  • Enhancing Global Logistics at Schnellecke Group

    Neumann Schnellecke Group

  • Hospital cuts costs dramatically and increases revenue with iGrafx Process360 Live

36 more case studies currently locked

3 Customer Videos

  • Munich Airport - Customer Success Story (Christain Stoschek - Senior Vice President Quality and Project Management)
    Play Video
    Christain Stoschek Senior Vice President Quality and Project Management
  • Sparda-Bank Hamburg has total transparency about its processes with the help of iGrafx
    Play Video
    Tino Wildmann Member of the Executive Board
  • Due to strong growth, German enterprise Real I.S. now manages a greater number of regulatory requirements with iGrafx
    Play Video
    Christian Gebert Head of Corporate Development
2 more videos currently locked

Additional iGrafx Information & Resources

Read iGrafx Reviews, Testimonials & Customer References from 131 real iGrafx customers.

Browse iGrafx Case Studies, Customer Success Stories, & Customer References from 37 businesses that use iGrafx.

Watch iGrafx Customer Videos to learn why 3 businesses chose iGrafx.

Explore answers to frequently asked questions about iGrafx.

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