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Read 131 iGrafx reviews and testimonials from customers, explore 42 case studies and customer success stories, and watch 3 customer videos to see why companies chose iGrafx as their Process Mining Software

iGrafx, a leader in business process management, enables the world’s largest enterprises to turn process into a competitive advantage. The iGrafx platform captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

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  • 131 Testimonials View
  • 42 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3098 reference ratings
4.8/5.0 (3098)
  • Winter 2026 Market Leader Business Process Management (BPM) Software
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131Testimonials

  • "With Process360 Live, it’s easy. With the user interface, you immediately understand what you have to do as a user."

    Global Medical Device Company Head of the Executive Office EMEA

  • “The transparency of the platform promotes process thinking and communication among employees. At this point, many colleagues and employees have once again become aware of the complex interrelationships that are …

    Petra Bill Project Management

  • "Not only has iGrafx allowed us to significantly improve the quality of our process documentation, it’s also a key stepping stone in helping everyone within the company to understand how …

    Helmut Palz Senior Programme Manager, Business Process Architecture and Change
130 more testimonials currently locked

42 Case Studies

  • Denso Automotive GmbH manages 250 workflow diagrams and 715 documents with iGrafx

  • Improving the quality of medical care and healthcare safety through the standardization …

    Kitasato University Member of the Operations Excellence Team

  • Parkland Memorial Hospital cuts costs and increases revenue by approx. $2m with …

    John Cox Director of Training and Development
41 more case studies currently locked

3 Customer Videos

  • Sparda-Bank Hamburg has total transparency about its processes with the help of iGrafx
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    Tino Wildmann Member of the Executive Board
  • Due to strong growth, German enterprise Real I.S. now manages a greater number of regulatory requirements with iGrafx
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    Christian Gebert Head of Corporate Development
  • Munich Airport - Customer Success Story (Christain Stoschek - Senior Vice President Quality and Project Management)
    Play Video
    Christain Stoschek Senior Vice President Quality and Project Management
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Additional iGrafx Information & Resources

Read iGrafx Reviews, Testimonials & Customer References from 131 real iGrafx customers.

Browse iGrafx Case Studies, Customer Success Stories, & Customer References from 42 businesses that use iGrafx.

Watch iGrafx Customer Videos to learn why 3 businesses chose iGrafx.

Explore answers to frequently asked questions about iGrafx.

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