Read 52 IBM Social Business reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 47 customer videos to see why companies chose IBM Social Business as their undefined

IBM Social Business technology is easy-to-use but solves complex challenges. Cognitive analytics from IBM Watson™ make sense of unstructured social data. More automation means more time to engage customers and communities. Business users get simplified tools for new insights. With powerful collaboration tools and social platforms, IBM Social Business solutions give you new ways to work.

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Customer Rating Review Scorebased on 3279 reference ratings
4.8/5.0 (3279)

52Testimonials

  • "Any time and resources saved completing administrative tasks we can redirect into further strengthening the services we provide; devising methods for improving service user engagement, tailoring our advice on a case by case basis, and supporting jobseekers every step of the way on their journey into employment."

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49 Case Studies

  • IBM Customer Experience Suite solution supports multichannel digital relationships with clients

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47 Customer Videos

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Additional IBM Social Business Information & Resources

Read IBM Social Business Reviews, Testimonials & Customer References from 52 real IBM Social Business customers.

Browse IBM Social Business Case Studies, Customer Success Stories, & Customer References from 49 businesses that use IBM Social Business.

Watch IBM Social Business Customer Videos to learn why 47 businesses chose IBM Social Business.