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  • 4.8 / 5.0 (2786)
    Verified 152+ References
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IBM Social Business

Read 52 IBM Social Business reviews and testimonials from customers, explore 49 case studies and customer success stories, and watch 47 customer videos to see why companies chose IBM Social Business as their Social Media Monitoring & Analytics

IBM Social Business technology is easy-to-use but solves complex challenges. Cognitive analytics from IBM Watson™ make sense of unstructured social data. More automation means more time to engage customers and communities. Business users get simplified tools for new insights. With powerful collaboration tools and social platforms, IBM Social Business solutions give you new ways to work.

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  • 52 Testimonials View
  • 49 Case Studies View
  • 47 Customer Videos View
Customer Rating Review Score based on 3485 reference ratings
4.8/5.0 (3485)

52Testimonials

  • "Thanks to our IBM collaboration platform, we can enable our employees with the data-driven services they need to serve the community effectively."

    Sverre Tor Olsen IT Manager

  • "We are very happy with IBM Connections Engagement Center; it has become a total game-changer for our use of IBM Connections."

    Government Department Government Department

  • "Enhancing agent-based customer relationships by integrating multichannel digital interaction was a cultural shift and technological challenge for UnipolSai. Before, we supported one type of user, the agent, and now we've …

    Franco Rigamonti Manager of Innovation and Software Architecture
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49 Case Studies

  • Tackles unemployment in Norway with an ultra-efficient, collaborative workforce

    Gunn Berthelsen CEO

  • Waterfront Toronto - Customer Case Study

    John Campbell President and CEO

  • Empowers its global workforce to work together to deliver higher-quality customer services

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47 Customer Videos

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Additional IBM Social Business Information & Resources

Read IBM Social Business Reviews, Testimonials & Customer References from 52 real IBM Social Business customers.

Browse IBM Social Business Case Studies, Customer Success Stories, & Customer References from 49 businesses that use IBM Social Business.

Watch IBM Social Business Customer Videos to learn why 47 businesses chose IBM Social Business.

FeaturedCustomers has 1,935,207+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.