"Our original food vendor sold us on Micros. “They’re big, they have a local shop, we’ll give you a discount, etc” In retrospect, having that was better than nothing - but not by much. It wasn’t designed for pizza, so a price or menu update would take me literally all night. I would be at Andolini’s modifying price page after price page and forced modifiers all the way until the donut shop next door to me was opening for the next day. The following shift I was worthless as an owner/operator because I was so beat; that’s when I started searching for a new POS - even at a time when we were really tight on cash. It was an all-around case that led me to choose HungerRush. Several instances I knew I could stop with a HungerRush POS made me excited for the switch. Fingerprint security would stop that one server who knew everyone’s security number when she was too lazy to get a discount approval. Seeing history on each customer would ensure we didn’t make the same mistake twice. Integrated maps would help with new delivery drivers and let us see a full picture when calculating a route. Pre-selected modifiers for each pizza would make listing ingredients for phone orders, along with taking those items off the pizza, a simple process rather than an ordeal."
"I’ve used other systems at my previous jobs but Revention just stands out. I can find everything with a touch of a button, the menu is laid out in a simple, easy to read format. The dashboard tool is a great feature too, I can see what our sales are, my employee labor costs, and adjust our marketing strategy accordingly. The integration of the HungerRush web ordering eliminates talk time and allows us to focus on accurate production. It’s seamless. I recommend every restaurant owner to get Revention, it’s the smarter decision."
“Adding HungerRush Online Ordering process was a simple solution in growing our business and has provided an outstanding ROI.”
“We considered Aloha Radiant when making the decision for Russo’s POS, but HungerRush’s operating platform blew us away. Our goals were functionality, ease of operation and a solid delivery mapping solution, all of which we achieved when we selected HungerRush. The sales team was prompt and courteous. HungerRush is a great product, and I would definitely recommend their POS system to others.”
"We made the switch from Micros to HungerRush because we felt like HungerRush really cared about our business. Our Micros system was more than 10 years old and their configuration was not capable of allowing us to add more terminals. We had 10 POS stations and wanted to expand to increase our productivity level. My main objective when choosing HungerRush was replacing the Micros system with one that is user friendly, fast, accurate, and has the ability to add new features with ease. More than anything we like the color feature for adding or taking off menu items and the reporting enhancements. Keeping our maintenance costs at a minimum and feeling like we got the best value in the industry was a major bonus, as well."
“We were using Clover and noticed the capabilities were very limited. Our menu is very extensive and the iPad system couldn’t handle the modifiers. Installing HungerRush was like Night and Day. Our business is 70% delivery and HungerRush allows us to cut down on phone time by three minutes. It’s easy to train on, we can pull up customer’s information for faster order entry, and we’ve seen a huge influx in online ordering. HungerRush is by far, the best thing I’ve personally ever used.”
"Prior to HungerRush we were using Intouch POS, but the company had issues and we were not able to access enough of our information. Our goals for finding a replacement POS were updating technology, better access to information, cash control and powerful marketing features. We switched to HungerRush because we'd heard good reviews from their customers, especially about their customer support team. HungerRush also provided one thing that no other POS could - their integration with Embed. The sales, installation and training process was amazing - I expect future dealings with customer support to also be equally positive experiences. I would definitely recommend HungerRush to someone I know - great service."
"My former POS company, PDQ Signature Systems, only cared about selling us a system. Their support was poor. They would not support their product; we had to essentially do tech support ourselves. It was not a good experience. We switched because HungerRush has a strong staff that makes sure we know that we had a partner in doing business. Once we got HungerRush, all the time I was spending doing tech stuff on the PDQ system was freed up to do the things I needed to do!"
"I switched from Future POS to HungerRush because Future offered no customer support, their hardware was poor, the POS features were weak and the company had no desire to invest in upgrades. My goals were to obtain a more stable POS with enhanced features, more stations, and all at a lower running cost. HungerRush met all of these goals, as well as had high standards for hardware and customer support. The HungerRush staff was extremely professional and I would definitely recommend them to others."
"We were using Micros, but the POS was difficult to navigate and their customer service was very poor. As a bar, inventory control is very important to me, and HungerRush's inventory features are great. Security is also important, so I thought the biometric fingerprint reader was very cool, too. I was very impressed by HungerRush's ease of use. The sales, installation and training process during the switch was very good. I would recommend HungerRush to others."
“Since we made the switch from Micros to HungerRush, everything is better! Menu items can now be modified easily. With Micros, we were always having to add excessive notes such as, 'No this, sub this' and it made for a lot of things for the server to type and a lot of things for the kitchen to read. Now with the HungerRush system, the kitchen can see easily and clearly exactly what it needs. Overall, the HungerRush system is so much simpler to look at. Before with Micros, there were so many unnecessary details in the system. With HungerRush everything is much more consolidated and clear. And split checks are so much more convenient with HungerRush! With Micros, if you made one little mistake, you could not merge the checks back together. Servers would have to get manager approval to split checks, which took up a lot of extra time. Now servers can split checks with ease and get back to taking care of their guests. The Micros system was just unreliable. The kitchen display system was constantly crashing or the screens would go out, and their Customer Support department was horrible. I would call and leave a message, and it would take them at least 30 minutes to call me back on any issue."
"I have been in the hospitality business since 1970; I have experienced most of the systems, from using an actual cash register to the latest POS systems. HungerRush is the finest system currently on the market. It is simple, logical and extremely user friendly. HungerRush systems can easily be customized to give you quality, useful information to assist you in making decisions for your operations. Every POS can ring items and print out tickets; it is the back office where HungerRush leaves the rest in the dust. The more I work with HungerRush, the more I modify the system to improve our operations. I honestly put in about 50% less time on reviewing back office information than when I was using Micros, which frees up time for me to interact with staff and customers. If you are on the fence about which POS system will best serve your operation and have narrowed your choice to Micros or HungerRush, this analogy might help. Micros is like texting on a phone with a 10 key pad. HungerRush is texting on a Smartphone. If your primary use of a phone is for texting, would you choose a 10 key pad phone or a Smartphone? Both get the job done, but only one is efficient & can be used with a minimal learning curve. Really there is only one choice - HungerRush."
"Prior to installing HungerRush we were using Micros POS, but we really needed a more stable system. We were getting calls all the time from staff that something was wrong with the POS in the store and we wanted to eliminate those problems. We switched to HungerRush because we wanted a more stable product in place, and also because HungerRush caters more to the food service industry and independent businesses, whereas Micros was geared more toward hotels, cruise ships, that sort of thing. We took advantage of HungerRush’s Buyback program and we were very grateful HungerRush bought the old Micros system from us and took it off our hands. Since we switched, our HungerRush POS system is running smoothly and has made a positive impact on our customers and employees. The system never crashes, which was a problem previously with the Micros system. Since HungerRush is Windows-based, both our staff and our managers have found it very easy to learn and use. I’m a big fan of the system and of HungerRush’s team. Their Customer Service department has been great to us. We’re very happy with our decision."
"Aldelo had terrible tech support. It was really just a sloppy system over all - I hated it. I switched to HungerRush because they offer 24/7/365 support that WORKS, as well as supplemental training over the phone. HungerRush is easier to use and far more efficient, which saves me money. The inventory features are better, too. I love their online ordering product, HungerRush - no other POS company could offer me what HungerRush could in terms of integrated online ordering and Smart Phone mobile apps. I would definitely recommend HungerRush to others - once you know what HungerRush can do, anyone with common sense would realize that HungerRush is the best choice."
“We switched to HungerRush because our Speedline system was very challenging. The menu design was extremely difficult and the dashboard and current sales functionality were never accurate. With HungerRush, our order taking efficiency and speed of service has improved greatly. HungerRush has a lot of great features to enhance our business, the reduction in errors alone has already made us more profitable. The enterprise tool is fantastic, I can easily access reports to see real-time sales and labor costs no matter where I am.”