132 HungerRush Testimonials

"Future's system was horrible, it wasn't set up right and we were sold an old version of the system. Their Customer Service department was the worst. The system crashed all the time at night and we had to wait until morning to call someone. Because they have resellers, you would have to then wait for a tech to be paged and they would call you back 5 hours later. One of their techs came, crashed the system, and then said 'Sorry I can't fix it'. I was the one that actually ended up fixing the system! I slept in the restaurant for 3 nights straight and stood in the same spot for 13 hours at a time. Future's sales guy kept calling me every 8 hours to try and sell me a new system- I didn't want it! I finally had to block his calls. He reminded me of a slimy used car salesman. That week I got a call from a sales person at HungerRush- the timing couldn't have been more perfect. Mistakes have been cut WAY down and there has been a huge drop in the amount of voids and comps. We love HungerRush so much- even Grandma has nothing but good things to say about it!"

"We don’t want people to forget, and we also want them to thank us for the reminder. Plus, we want them to start the race to get to the next reward."

“I switched to HungerRush because I felt that HarborTouch was very dishonest in their sales approach. They tell you that the system is “free,” but they collect their funds from you by in-house processing. Essentially, they are a processing company. One of the biggest disappointments was that there was no delivery module. I was not informed of this prior to my purchase with Harbor Touch. Immediately once I switched to HungerRush, I saw a 30% increase in sales. This allowed me to open a second location. There was no question if I was going to go with HungerRush for my second location. The online ordering platform, HungerRush, is fantastic! My customers love it! I always receive 5-5 star ratings from HungerRush surveys. I would definitely say that switching to HungerRush was a great investment.”

"Now that we're using the Revention system, the restaurant is far more organized. Everything is accounted for and nothing is getting lost because we no longer have to use handwritten receipts. Once we installed, I noticed that our sales went up immediately. The POS is so easy to use and the table management is awesome - I really love that feature. The staff were trained on the POS in no time. The graphics, screens and buttons are excellent, and I also like that I can upload my own images if I want. The system works so well and the customer support is top notch. We've had Revention installed for nearly 5 years and I'm as happy with it today as I was in the beginning."

"We were using a cloud based system which was a good concept but we always had bad connectivity and it was not reliable. We've had a good response since implementing Revention to our business. The ease of use and security permissions have been a real help. Our servers love the speed, reliability; they're never worried whether or not the orders will be printed int eh kitchen. The modifiers have cut out a lot of steps and made the order process faster and seamless."

"The Dish Cafe opened its doors with Revention 2 years ago and it's been a great partnership. Our staff picked up the system very fast, even those that had never used a POS before. The ease of use is awesome, and I really like that the system is easily programmable. Uploading new items to the menu is so simple. We live in a graphic world, so Revention's excellent use of graphics and well-organized screens are truly an asset. RIght now we are working on getting the system set up so that we can email our customers their receipts, and our customers think that is really cool - and so do I. The system has certainly contributed to the speed and smoothness of our operations over the years. I would definitely recommend Revention POS to others!"

"Before Revention we were using cash registers, but they were very limiting and we were growing fast. We needed a POS that could speed up operations and make tracking inventory easier. Inventory purposes were a big part of our decision, but it was the all-in-one aspect of Revention that we really loved – you truly can do everything and it’s all right there in front of you, just a click away. It takes all of the confusion out of order taking, and being able to customize very specific buttons tailored to our needs is awesome. It takes all of the math out of it too, so far fewer errors are made. Rockin Rodeo is a live music venue as well as a bar/nightclub, and with Revention we can sell concert tickets directly from the POS simply by putting the tickets in as a menu group. Now customers can buy tickets to future events right there and then. Our customers love that. Our employees love the system, too. I would absolutely recommend Revention POS to others. In fact, I already have several times!"

"We continue to transition existing stores onto the HungerRush system and expect the results to grow as we introduce features like the integrated loyalty programs and suggestive selling capability. We are thrilled to offer this technology to our existing franchisees and future locations and watch how it helps fuel their success."

"We are fortunate in that we were able to communicate to our customers right away. Signing up customers for our Loyalty program and ensuring that we have current contact information in the Revention POS system has really paid off. We are learning how to use the Revention POS better every day to manage orders, keep customers happy and to set expectations on wait times."

"We worked with the HungerRush team setting up our specific menu and ordering flow. It was a very thorough process where we addressed all situations that may come up."

"At peak times, we process a customer transaction every thirty seconds. Even though the new EMV technology offered increased customer security and chargeback protection, I felt that forcing customers to use an EMV chip reader would unnecessarily slow the checkout process."

"Our average ticket size is also much higher with online orders, averaging $48 while orders placed by phone were typically in the $28 to $30 range. It’s a sizeable jump."

"We did trials with Aloha, Thrive, and I met with Speedline. I asked friends all around the pizza industry what they were using. What I found was the pizza owners I trusted the most were all using HungerRush."

"Once we introduced online ordering, we saw an immediate increase in sales. Now busy parents getting off work can place an order, run into Crush Taco, and be out the door with a secure transaction in less than a minute. We have the food ready for them sitting on the counter."

"Anyone can walk up to a HungerRush system and place an order. This is key with training employees. New additions to my wait staff can be productive on day one."